Lucca Tomassoni
Annapolis,CA
Summary
Adaptable professional with a solid background in customer service. Recognized for maintaining a welcoming environment and efficiently handling customer needs to drive satisfaction and repeat business.
Overview
4
4
years of professional experience
Work History
Waiter
Pit Boys
Annapolis, MD
09.2024 - 08.2026
- Provided exceptional customer service, ensuring guest satisfaction and repeat visits.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Maintained cleanliness and organization of dining area, promoting a welcoming environment.
- Handled cash transactions efficiently, ensuring accurate billing and payments.
- Adapted quickly to changing restaurant needs during peak hours to maintain service quality.
- Received positive feedback from customers, contributing to increased overall ratings for establishment.
- Handled customer complaints, working towards satisfactory solutions that ultimately retained loyal clientele.
Sunday School Teacher Volunteer
Downtown Hope
Annapolis, MD
01.2023 - 08.2026
- Implemented creative activities that reinforced biblical teachings, increasing student engagement during classes.
- Organized curriculum materials and resources for efficient lesson delivery, streamlining preparation processes for future classes.
- Served as a mentor and role model for students, guiding them towards responsible decision-making and personal growth.
- Designed creative projects that challenged students both intellectually and creatively while aligning with curriculum objectives consistently.
Busboy
Pit Boys
Annapolis, MD
05.2022 - 08.2024
- Assisted servers in delivering food and beverages efficiently.
- Monitored inventory levels of utensils and dining supplies, facilitating timely restocking efforts.
- Communicated effectively with team members to address customer needs promptly.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Kept a close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Supported servers with additional tasks such as refilling drinks, taking orders, or bringing out food when needed.
Education
High School Diploma -
Annapolis Area Christian School
Severn, MDSkills
- Multitasking abilities
- Customer service
- Attention to detail
- Order management
- Order management
- Strong multitasking
- Conflict resolution
- Sanitation practices
Timeline
Waiter
Pit Boys
09.2024 - 08.2026
Sunday School Teacher Volunteer
Downtown Hope
01.2023 - 08.2026
Busboy
Pit Boys
05.2022 - 08.2024
High School Diploma -
Annapolis Area Christian School