Summary
Overview
Work History
Education
Skills
Timeline
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Lucean Slater

Crescent,PA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on new and added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

Managing Director/ Salesperson

Lucy Sandals LLC
01.2017 - Current
  • Designed and manufactured handmade footwear.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Managed over 30 calls per day.
  • Interacted well with customers to build connections and nurture relationships.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Night Custodian

GEA Enterprises Of Western PA
11.2022 - 05.2023
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Kept building spaces premises clean inside and outside.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Administrative Assistant

Open Arms Drop In Centre
05.2009 - 08.2018
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Created and maintained databases to track and record customer data.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Assisted development and implementation of new administrative procedures.
  • Drafted correspondence and other documents for CEO and department heads in company's voice.
  • Managed department budgets and generated financial reports for management review.
  • Managed filing system entered data and completed other clerical tasks.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.

Education

Associate of Science - Marketing

Excelsior Community College
Kingston, Jamaica
01.2018

Diploma - Practical Nursing

Doncaster School of Nursing
Kingston, Jamaica
09.2015

High School Diploma -

Queen's School
Kingston, Jamaica
06.2005

Skills

  • Program Rollout
  • Data Analysis
  • Budget Development
  • Quality Control
  • Call Center Operations
  • Customer Service
  • Administrative and Office Support
  • Microsoft PowerPoint
  • Managing Multiple Tasks
  • Retail Sales Customer Service
  • Customer Relations
  • Order Processing

Timeline

Night Custodian

GEA Enterprises Of Western PA
11.2022 - 05.2023

Managing Director/ Salesperson

Lucy Sandals LLC
01.2017 - Current

Administrative Assistant

Open Arms Drop In Centre
05.2009 - 08.2018

Associate of Science - Marketing

Excelsior Community College

Diploma - Practical Nursing

Doncaster School of Nursing

High School Diploma -

Queen's School

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Lucean Slater