Lucenda Smith
Flint,MI
Summary
Customer service professional with extensive experience in fast-paced environments such as food service, retail, and light manufacturing. Proven ability to multitask and collaborate effectively within teams while consistently achieving company objectives. Demonstrates reliability and a strong commitment to delivering quality results. Quick learner with a focus on maintaining high productivity levels.
Overview
6
6
years of professional experience
Work History
Fast Food Crew Member
McDonald's Restaurant
Flint, Michigan
01.2024 - 08.2025
- Delivered exceptional customer service in fast-paced environments.
- Maintained cleanliness and organization of workstations and dining areas.
- Took orders and prepared beverages and food items efficiently.
- Provided top-notch service to enhance customer experience.
Factory & Warehouse Associate
Universal Logistics Holdings Inc.
Flint, Michigan
02.2022 - 12.2023
- Operated basic machinery while adhering to safety protocols.
- Assembled, packaged, and prepared products for shipment per company standards.
- Stocked inventory and organized production areas to maintain workflow efficiency.
- Collaborated with team members to consistently meet daily production quotas.
Fast Food Worker
Arby's Restaurant
Flint, Michigan
10.2019 - 01.2023
- Prepared food items, including fries and mozzarella sticks, ensuring quality standards.
- Took customer orders and provided assistance to enhance service experience.
- Bagged food efficiently, verifying accuracy of orders for customer satisfaction.
Education
General Studies
Charles Stewart Mott Community College
Flint, MI08-2026
Skills
- Customer service
- Team collaboration
- Time management
- Inventory management
- Problem solving
- Communication skills
- Hospitality and accommodation
- Efficient multitasking
- Strong communication skills
- Attention to detail
- Adaptability to change
- Listening and comprehension
- Proven leader
- Patience and empathy
- Positive attitude and enthusiasm
Accomplishments
- While I did my time at Mott Community I was the Vice President of black student union
Timeline
Fast Food Crew Member
McDonald's Restaurant
01.2024 - 08.2025
Factory & Warehouse Associate
Universal Logistics Holdings Inc.
02.2022 - 12.2023
Fast Food Worker
Arby's Restaurant
10.2019 - 01.2023
General Studies
Charles Stewart Mott Community College