Lucerito Maganda
Stockbridge,Georgia
Summary
Dedicated and compassionate Medical Assistant with a solid background in delivering high-quality patient care in fast-paced medical environments. Possessing strong clinical skills and a profound understanding of medical procedures, I am committed to ensuring the well-being and comfort of patients while supporting healthcare professionals in achieving optimal outcomes. Proficient in administrative tasks, electronic health records management, and adept at maintaining a sterile and organized clinical environment. Seeking to leverage my expertise and passion for healthcare in a dynamic medical facility.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Southern
Stockbridge, GA
01.2023 - 04.2024
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Provided assistance to medical staff in performing minor surgical procedures.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Inspected equipment to ensure proper working order prior to use on patients.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Collected samples from patients for laboratory testing purposes.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Scheduled appointments for patients via phone and in person.
Medical Assistant
Clinica Familiar Y Prenatal
Riverdale, GA
03.2022 - 01.2023
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Organized patient charts before each day's clinic sessions began.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Customer Service Representative
Toyota South Atlanta
Morrow, GA
08.2021 - 03.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Answered inbound calls, chats and emails to facilitate customer service.
Brasfield and Gorrie
Carpenter and Operator
Atlanta, GA
08.2015 - 03.2019
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Planned and completed group projects, working smoothly with others.
- Measured, cut and shaped wood materials to specifications using hand tools, such as saws and chisels.
- Prepared surfaces by sanding or scraping off old finishes prior to refinishing them.
- Fitted door locksets, deadbolts and other hardware on doors according to manufacturer's instructions.
- Mix cement and sand to create concrete, following specific measurements.
- Prepare and pour foundations for structures.
Education
Medical Assistant - Health
Gwinnett College
Cobb,Ga06-2016
Hair Stylists - Hair
INSO Hair School
Tucker, GA03-2015
Skills
- Procedure Assistance
- Patient Scheduling
- HIPAA Compliance
- Patient Flow Management
- Data Entry
- Medical Terminology
- Payment Collection
- Phlebotomy
- Compassionate
- Human anatomy and physiology
- Medical terminology in Spanish
- Electronic Medical Records
- CPR
- Specimens collection and processing
Languages
English
Professional
Spanish
Professional
Timeline
Medical Assistant
Southern
01.2023 - 04.2024
Medical Assistant
Clinica Familiar Y Prenatal
03.2022 - 01.2023
Customer Service Representative
Toyota South Atlanta
08.2021 - 03.2022
Brasfield and Gorrie
Carpenter and Operator
08.2015 - 03.2019
Medical Assistant - Health
Gwinnett College
Hair Stylists - Hair
INSO Hair School
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