Lucerne Ilus
Lake Worth Beach
Summary
Dedicated HVAC professional with extensive experience and technical expertise, thriving in dynamic roles throughout Palm Beach County. Demonstrated success in delivering high-quality service, optimizing system performance, and ensuring exceptional customer satisfaction. Committed to continuous learning and staying abreast of industry advancements, consistently providing innovative solutions. Eager to join a forward-thinking team that prioritizes efficiency and excellence in HVAC services.
Overview
7
7
years of professional experience
Work History
HVAC Service Technician
First Degree Air Conditioning
West Palm Beach, FL
03.2023 - Current
- Analyzed and resolved HVAC system issues, guaranteeing peak performance and alignment with established industry standards.
- Performed regular maintenance inspections to enhance operational efficiency and prolong equipment durability.
- Developed and delivered comprehensive training on equipment handling and safety protocols for junior technicians to ensure compliance and improve overall workplace safety.
- Developed and implemented strategies to optimize service efficiency and elevate customer satisfaction ratings.
HVAC Service Technician
One Hour Air Conditioning
West Palm Beach, FL
04.2022 - 02.2023
- Diagnosed and repaired HVAC systems, ensuring optimal performance and compliance with industry standards.
- Conducted routine maintenance checks, enhancing system reliability and extending equipment lifespan.
- Trained junior technicians on equipment handling and safety protocols to promote workplace safety and efficiency.
- Implemented process improvements that reduced service response times and improved customer satisfaction ratings.
HVAC Technician
Air-Ref Co. Inc. Air Conditioning, Refrigeration and Electric
Delray Beach, FL
07.2020 - 02.2021
- Executed troubleshooting and repair of HVAC/R systems to maintain operational efficiency.
- Delivered exceptional five-star customer service to enhance client satisfaction.
- Performed routine maintenance on HVAC systems to minimize potential repair costs.
HVAC Technician/Installer
Envirotech Air Quality Services
West Palm Beach, FL
07.2019 - 07.2020
- Troubleshoot and repair HVAC/R equipment.
- Provide excellent customer service.
- HVAC Installer.
- Duct Cleaning Services, Preventable Maintenance, Mold Remediation.
- Package Unit Installer
Education
Heating, Ventilation, Air Conditioning - Heating Ventilation Air Conditiong
Florida Career College
West Palm Beach, FL04-2018
Skills
- HVAC service and repair
- Proficient in brazing and fabrication
- Proficient in service delivery and support
- HVAC duct design
- Precision brazing techniques
- Cost management
- Clear communication with clients
- Machine Operator
- Proactive maintenance strategies
- Relationship Management
- Technical repair skills
- Electrical systems expertise
- Home appliance repair
- Sheetrock Work
- Experienced in pipefitting
- Pipe installation
- Residential plumbing
- Painting
- Installation of equipment
Languages
English
Timeline
HVAC Service Technician
First Degree Air Conditioning
03.2023 - Current
HVAC Service Technician
One Hour Air Conditioning
04.2022 - 02.2023
HVAC Technician
Air-Ref Co. Inc. Air Conditioning, Refrigeration and Electric
07.2020 - 02.2021
HVAC Technician/Installer
Envirotech Air Quality Services
07.2019 - 07.2020
Heating, Ventilation, Air Conditioning - Heating Ventilation Air Conditiong
Florida Career College