Summary
Overview
Work History
Education
Skills
Accomplishments
Recommendations
Languages
Timeline
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Lucero Caceres

Chicago,IL

Summary

Customer Service and Sales Representative with over 7 years of experience helping customers and fitting their needs. Passionate about building a strong customer relationship, driving brand loyalty and increasing the customer satisfaction of each experience.

Overview

7
7
years of professional experience

Work History

Manager of Operations

Business Project Hair Industry
Chicago, IL
06.2023 - Current
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Hosting consultations with clients to learn more about their needs and preferences
  • Technical wigs, hair and make-up knowledge
  • Creativity and collaboration
  • Time-management

Receptionist

Family Health Center, Inc.
Chicago, IL
05.2022 - 08.2023
  • Epic software experience
  • CPR certified
  • Greeting patients and visitors, answering phone calls, scheduling appointments, patient registration, maintaining medical records etc.

Sales Representative

Sprint and T-mobile
Chicago, IL
04.2018 - 04.2022
  • Built connections ensuring continuous business expansion and customer loyalty.
  • Resolve customer complaints and provide solutions
  • Keep up to date with the best practices and trends in the industry

Education

High school Diploma -

Business Administration

Daley College and Harold Washington
Chicago, IL

Skills

  • Good communication
  • Patience
  • Integrity
  • Dedication to customers
  • Ability to convince customers
  • Work under stress and pressure
  • Positivity
  • Hardworking
  • Team player
  • Empathy
  • Problem solving
  • Fast learner
  • Open to learn

Accomplishments

  • 22 times number 1 in the nation

Recommendations

  • Abigail Garcia, 312-221-3167
  • Sean Fleur, 219-779-3181
  • Sebastian Ludin, 954-608-3298

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Manager of Operations

Business Project Hair Industry
06.2023 - Current

Receptionist

Family Health Center, Inc.
05.2022 - 08.2023

Sales Representative

Sprint and T-mobile
04.2018 - 04.2022

High school Diploma -

Business Administration

Daley College and Harold Washington
Lucero Caceres