Lucero Conrad
Killeen,TX
Summary
Grew up in mexico and traveled the world came back to get into medical field, worked as RCA and then CNA studied to become a CMAA left to travel to Africa came back last month to get married and currently trying to improve my studies.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Primary Health Care
YWAM University Of The Nations
01.2023 - 06.2023
- Administered immunizations to baby and children's to prevent disease.
- Updated medicine sheet to maintain patient medical records, accurately recording vital statistics, medical histories, vital statistics and test results.
- Educated patients on use and benefits of equipment such as home blood pressure and how to eat healthy.
- Assessed health status of patients by eliciting health histories, conducting physical assessments and analyzing data to formulate plans of care.
- Assisted in delivering 2 babies.
- Encouraged health-promoting behaviors to improve patient health and reverse disease.
- Evaluated patient histories, complaints, and current symptoms.
- Educated family members and caregivers on patient care instructions.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Certified Medical Administrative Assistant
Nephrology And Hypertension Specialists
05.2021 - 12.2022
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Provided prompt, polite and professional in-person and telephone customer service.
- Updated patient information and insurance details for accurate electronic medical records.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Obtained payments from patients and scanned identification and insurance cards.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Prepared and processed patient referrals and transfer requests.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Processed medical insurance claims and payments.
- Managed office bookkeeping with insurance billing and patient payments.
Certified Nursing Assistant
CIMARRON NURSING AND REHABILITATION
04.2020 - 05.2021
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Education
Associate of Science - Medicine
Western Technical College
El Paso, TX06.2021
High School Diploma -
Liberty Christian School
Florida Gardens, FL09.2014
Skills
- Diagnostic Codes
- Eligibility Determinations
- Demographics Information
- Determination Rendering
- Stroke Prevention
- Insurance Company Knowledge
- Medical Terminology
- Family Medicine
- Infection Control Procedures
- Spanish Fluency
- Treatment Plans
- Patient Toileting
- Patient Contact
- Injections
Certification
- Certified Medical Assistance Administration with NHA.
hiking
I love being outdoors because it remind me of the peace everyone seeks.
Languages
Spanish
Native or Bilingual
Norwegian
Timeline
Primary Health Care
YWAM University Of The Nations
01.2023 - 06.2023
Certified Medical Administrative Assistant
Nephrology And Hypertension Specialists
05.2021 - 12.2022
Certified Nursing Assistant
CIMARRON NURSING AND REHABILITATION
04.2020 - 05.2021
Associate of Science - Medicine
Western Technical College
High School Diploma -
Liberty Christian School
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