LUCERO DOMINGUEZ

Excel

Microsoft

(Electronic Data Interchange)

Openinvoice

Olidex

Actian

Taulia

Gep Smart

SAP

DCP Midstream/Phillip 66

Chevron

Occidental Petroleum

Halliburton

Create shop tickets (built compressors)

Inside/Outside Representive- Sales processor, Customer Services, Client relationships, Sold supplies

Handle all new and upgrade Software's Ex: Epicor (Prophet 21) Cloud

• Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
• Assisted in recruiting, onboarding and training new employees.
• Organized company events including holiday parties, team building activities .
• Ordered supplies and equipment to maintain adequate inventory levels.
• Responded to customer inquiries via phone or email in a professional manner.
• Developed and implemented office policies and procedures.
• Managed office inventory and placed new supply orders.
• Reviewed employee performance and provided feedback on performance improvement.
• Produced thorough, accurate and timely reports of project activities.
• Maintained filing system for records, correspondence and other documents.
• Provided administrative support to management team including preparing reports and presentations.
• Recruited and trained new employees to meet job requirements.
• Used judgment and initiative in handling confidential matters and requests.
• Reviewed completed work to verify consistency, quality, and conformance.
• Monitored payments due from clients and promptly contacted clients with past due payments.
• Created spreadsheets in Excel to track data such as vacation requests, sick days .
• Resolved customer inquiries and complaints requiring management-level escalation.
• Managed office budget to handle inventory, postage and vendor services.
• Interviewed prospective employees and provided input to HR on hiring decisions.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
• Coded and entered daily invoices with in-house accounting software.
• Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
• Maintained confidential records relating to personnel matters.
• Monitored inventory levels and placed orders when needed.
• Answered phone calls, responded to emails, routed mail and coordinated courier services.
• Utilized various software and tools to streamline processes and optimize performance.

• EDI-OpenInvoice
• Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
• Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
• Organized company events including holiday parties, team building activities .
• Negotiated contracts with vendors to secure favorable terms and pricing.
• Ordered supplies and equipment to maintain adequate inventory levels.
• Administered payroll and maintained proper documentation of employee personnel.
• Managed office inventory and placed new supply orders.
• Maintained filing system for records, correspondence and other documents.
• Reviewed completed work to verify consistency, quality, and conformance.
• Created spreadsheets in Excel to track data such as vacation requests, sick days .
• Managed office budget to handle inventory, postage and vendor services.
• Processed payroll accurately ensuring all employees were paid on time.

• Created reports on sales trends, inventory levels, and financial data.
• Resolved conflicts between team members in an effective manner.
• Evaluated individual and team business performance and identified opportunities for improvement.
• Interviewed prospective employees and provided input to HR on hiring decisions.
• Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
• Established processes for monitoring customer satisfaction levels.
• Collaborated with management on developing strategic plans for achieving business goals.
• Maintained up-to-date knowledge of company products and services.
• Recruited and trained new employees to meet job requirements.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Supervised daily operations including scheduling shifts, assigning duties.
• Produced thorough, accurate and timely reports of project activities.
• Monitored employee attendance records, timekeeping, and payroll information.
• Developed a system for tracking inventory and ordering supplies as needed.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.