Summary
Overview
Work History
Education
Skills
Timeline
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Lucero Escalera

Madera,CA

Summary

Compassionate and detail-oriented professional with a background in patient care and dental reception. Skilled in bilingual communication, patient monitoring, and maintaining confidentiality. Seeking to leverage expertise to improve patient experiences and outcomes.

Overview

11
11
years of professional experience

Work History

Caregiver

IHSS In Home Support Services
Madera, California
05.2015 - Current
  • Improved patient outlook and daily living through compassionate care.
  • Delivered personal care assistance to enhance clients' daily living activities.
  • Monitored patients for changes in physical, emotional, and mental conditions to report necessary adjustments in care.
  • Managed medication schedules and ensured proper administration for clients.
  • Facilitated client mobility and transportation to ensure timely attendance at appointments.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.

Dental Receptionist

Del Mar Dental
Fresno, California
03.2018 - 08.2020
  • Answered incoming calls, scheduled appointments, and confirmed patient visits to enhance patient experience.
  • Greeted patients warmly, managing check-in processes to create a welcoming environment.
  • Collected patient information and verified insurance details accurately.
  • Assisted dental team during high-volume periods, ensuring smooth operations and patient flow.
  • Ensured that all HIPAA regulations were followed while handling confidential patient information.

Education

Medical Assistant Certificate - CPR BLS Certified

Agape College of Business & Science
Fresno, CA
02-2023

High School Diploma -

Washington Union High School
Easton, CA
06-2010

Skills

  • personal care
  • patient monitoring
  • medication management
  • patient transportation
  • patient engagement
  • patient advocacy
  • confidentiality compliance
  • bilingual English/Spanish speaking

Timeline

Dental Receptionist

Del Mar Dental
03.2018 - 08.2020

Caregiver

IHSS In Home Support Services
05.2015 - Current

Medical Assistant Certificate - CPR BLS Certified

Agape College of Business & Science

High School Diploma -

Washington Union High School
Lucero Escalera