Lucero Gonzalez
Brownsville
Summary
Motivated Apprentice with expertise using equipment, hand tools and power tools to complete tasks quickly and accurately. Committed to bringing hardworking mentality and mechanical skills to the workplace. Flexible individual willing to work long hours.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
1
1
Certification
16
16
years of professional experience
Work History
HVAC Apprentice
Southern A/c & Heating Solutions
Harlingen, TX
05.2026 - Current
- Assisted technicians in diagnosing and repairing HVAC systems, enhancing overall service efficiency.
- Supported installation of heating and cooling units, ensuring compliance with safety regulations.
- Maintained tools and equipment, promoting safe and effective work environments.
- Engaged in customer interactions, providing information about services and improving client satisfaction.
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
Sales Associate
The Home Depot
Brownsville, TX
01.2024 - Current
- Learned products using store tools and provided information to customers to facilitate project sales
- Greeted, qualified, recommended, and closed sales with customers in assigned department while managing adjacent departments
- Maintained in-stock condition of assigned areas, ensuring cleanliness, shop-ability, and safety
- Load and unload trucks, move material from the receiving area throughout the store, operate forklifts and perform critical functions for maintaining proper on-hands and pricing for customers
Sales Associate
The Home Depot
Weslaco, TX
10.2021 - 01.2024
- Maintained organized sales floor by restocking merchandise and ensuring displays were visually appealing.
- Collaborated with team members to achieve sales goals through effective communication and support.
- Trained new associates on store policies, procedures, and best practices for customer engagement.
- Led product demonstrations to educate customers on features, driving increased sales and customer satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Cashier - Team Leader
Whataburger
Brownsville, TX
06.2010 - 02.2020
- Assisted customers by providing information and resolving complaints to enhance satisfaction
- Answered customer questions and provided information on procedures and policies to ensure clarity
- Supervised team members during daily tasks and provide on-the-job training
- Perform cleaning duties, such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary
Education
Associate of Applied Science - HVAC Technology
Texas State Technology College
Harlingen, TX04.2025
Skills
- HVAC System Installation & Repair
- Low & Line Voltage Wiring
- Pipe Threading
- Service Report Generation
- Technical Training
- Critical Thinking
- Team Collaboration
- Teamwork
- Organization
- Communication
- Customer Service
- Active Listening
Certification
- Environmental Protection Agency (EPA):
- Type 1
- Type 2
- Type 3
Languages
Languages: English (native), Spanish (intermediate)
Timeline
HVAC Apprentice
Southern A/c & Heating Solutions
05.2026 - Current
Sales Associate
The Home Depot
01.2024 - Current
Sales Associate
The Home Depot
10.2021 - 01.2024
Cashier - Team Leader
Whataburger
06.2010 - 02.2020
Associate of Applied Science - HVAC Technology
Texas State Technology College