Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lucero Lopez

Bridgeport

Summary

Proven track record in child safety and time management, honed as a Daycare Teacher at Wise Owls and further developed across roles in hospitality. Excelled in creating nurturing environments and enhancing customer experiences, demonstrating a strong work ethic and exceptional customer service skills. Achieved significant improvements in efficiency and safety standards.

Overview

5
5
years of professional experience

Work History

Daycare Teacher

Wise Owls
08.2024 - Current
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Developed strong relationships with parents through regular communication about their child''s progress and needs.
  • Engaged with children on individual basis to build positive relationships and promote learning.

Sever

Dovini Italian Bar & Grill
02.2024 - 05.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Host

Taqueria Mirasoles
03.2022 - 02.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.

Cashier

McDonald’s
11.2021 - 01.2022
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Server

Taquera Mirasoles
07.2020 - 11.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Exemplified strong multitasking capability by handling numerous tables at once, maintaining high standards.

Education

GED -

Bridgeport High School
Bridgeport, TX
05.2022

Skills

  • Time management
  • Child safety
  • Lesson planning
  • Strong work ethic
  • Customer service
  • FLUENT IN LANGUAGE
  • CPR and first aid

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Daycare Teacher

Wise Owls
08.2024 - Current

Sever

Dovini Italian Bar & Grill
02.2024 - 05.2024

Host

Taqueria Mirasoles
03.2022 - 02.2024

Cashier

McDonald’s
11.2021 - 01.2022

Server

Taquera Mirasoles
07.2020 - 11.2021

GED -

Bridgeport High School

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Lucero Lopez