Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lucero Medina

Kansas City,KS

Summary

Experienced Restaurant Owner with extensive experience in all aspects of running successful restaurants. Good verbal and written communication, conflict management and organizational abilities. Driven individual with proven history of maximizing productivity and revenue.

Overview

11
11
years of professional experience

Work History

Restaurant Owner

Lulu`s place
Kansas City, KASN
10.2020 - Current
  • Managed cash flow by setting budgets for expenses such as labor cost, food cost, ensuring timely payment of bills and taxes as well as monitoring accounts receivable and payable records .
  • Negotiated contracts with vendors for food, equipment and supplies.

Commercial Roofer

Upgrade Roofing
Kansas City, KS
11.2017 - 01.2024
  • Ensured that all debris was removed from the job site after each shift.
  • Performed maintenance checks on all equipment used during jobs.
  • Utilized power tools such as nail guns, drills, saws and hammers while constructing new commercial roofs.
  • Cut materials with hand tools such as scissors or utility knives according to measurements taken on site.
  • Applied waterproof coatings to protect roofs from water damage.
  • Disassembled old roofs and disposed of components.
  • Participated in all phases and types of commercial roofing.
  • Repaired and replaced roof membrane, sub roofing, sheathing and base materials.
  • Worked safely and effectively under difficult conditions and completed projects under various kinds of weather.
  • Worked regularly at advanced heights and followed all OSHA safety protocols and procedures for fall prevention.
  • Gained independent working skills and guided and mentored less experienced team members.
  • Operated heavy machinery such as forklifts or cranes when loading and unloading materials onto the job site.

Executive Housekeeping Manager

Embassy Suites
Kansas City, MO
08.2016 - 09.2017
  • Monitored budget spending for the housekeeping department.
  • Investigated customer complaints regarding cleanliness or service issues.
  • Collaborated with other departments, such as engineering and front desk, to ensure smooth operations.
  • Created schedules for staff to ensure adequate coverage at all times.
  • Analyzed guest feedback to identify areas of improvement in housekeeping services.
  • Ordered supplies, equipment, and chemicals necessary for daily operations.
  • Resolved conflicts between employees in a timely manner following company policies.
  • Maintained accurate records of inventory levels, cleaning supplies, and equipment repairs.
  • Trained and supervised a team of 25+ housekeepers in proper cleaning techniques and safety regulations.
  • Prepared and distributed assignment sheets to assigned staff.
  • Inspected and evaluated physical condition of establishment to submit recommendations to management regarding painting, repairs and reallocation of space.
  • Ordered supplies through approved vendors and submitted invoices for payments.
  • Communicated with maintenance team on damages to repair.

Supervisor

All Season Rentals
Kansas City, KS
05.2013 - 05.2015
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Participated in recruitment efforts by interviewing prospective candidates for open positions.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Directed and supervised team of 15 employees in daily operations.
  • Collaborated with other departments to coordinate workflow processes between teams.

Education

GED -

GED
Durango Mexico
07-2005

Skills

  • Staff Leadership
  • Customer Engagement
  • Revenue Generation
  • Employee Scheduling
  • Budget monitoring
  • Labor Cost Controls
  • Staff Management
  • Cost Control
  • Inventory Management
  • Staff hiring
  • Staff Supervision

Languages

English
Professional
Spanish
Professional

Timeline

Restaurant Owner

Lulu`s place
10.2020 - Current

Commercial Roofer

Upgrade Roofing
11.2017 - 01.2024

Executive Housekeeping Manager

Embassy Suites
08.2016 - 09.2017

Supervisor

All Season Rentals
05.2013 - 05.2015

GED -

GED

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Lucero Medina