Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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LUCERO MIRANDA

Cove,Texas

Summary

Accomplished Field Office Manager at Duphil Inc., adept in Operations Management and fostering Teamwork and Collaboration. Love the challenge to meet buisness goals, showcasing strong work ethic and fluency in English and Spanish. Proven track record in enhancing efficiency and building robust client relationships.

Overview

11
11
years of professional experience

Work History

Field Office Manager

Duphil Inc.
06.2020 - Current

Successfully managed a team of 80 individuals in timekeeping to ensure accuracy and efficiency.

Experienced in accurately reconciling timesheets and payroll data.

Assist HR department with new onboarding employee's.

Maintain detailed and accurate records of employee's attendance and leave.

Respond to calls, e-mails and issue PO's.

Process incoming vendor invoices.

Post accounts payable invoices.

Develop good working relationships with clients, inspectors, safety techs and field personnel.

Work closely with PM and leads on weekly budgets.

Manage accurate billing for customers.

Responsible for weekly recap spreadsheets over projects.

Scan and upload documents to clients data base.

Assistant Property Manager

Karya Property Management
12.2018 - 05.2020

Have collections below 3%

Strong abilities in leasing, rent collections, rent posting, evictions.

Follow procedures to do send out notices and lock outs.

Represented the company in a professional and businesslike manner in court evictions and filed all documents.

Organize move-out statements.

Reputation management and marketing platform.

Strong closing ratios for new applicants 75%.

Generate new lease contracts and required addendums for new residents and renewals.

Increased occupancy 82% to 95%

Work with contractors, make ready for new move in units, problem solving skills and resident retention

Daily management on lead2lease and follow up on new prospects.

Well versed in fair housing laws.

Certified Nursing Assistant

EBENEZER MANAGEMENT SERVICES
08.2016 - 12.2018

Schedule doctor appointments and have all medical records in order.

Assist approximately 15 residents each shift, help with daily living, attend with meals and activities.

Provide social and emotional support to resident’s morale.

Displayed strong clinical skills in assessing vital signs, performing lab draws, glucose checks and update medical records.

Make sure residents are taking there proper dosage at correct timing.

Medication Assistant

Capital Senior Living
02.2014 - 05.2016

Have all new medications documented and filed confidential.

Assist with Doctor appointments.

Managing appointment scheduling and follow up.

Strong communication with residents and family members.

Help with daily life routine.

Remind residents to take daily dosage.

Liaise with insurance providers on behalf of patients.

Strong knowledge of lab equipment and procedures.

Education

GED -

Estherville Lincoln Central High School
Estherville, IA
05-2013

Skills

  • Computer skills
  • Operations Management
  • Human Resources
  • Positive Attitude
  • Strong work ethic
  • Teamwork and Collaboration
  • Great Organization
  • Strong Communication
  • Self Motivated
  • Ability to work under pressure
  • Fluent in English and Spanish

Accomplishments

  • Supervised team of 160 staff members.
  • Collaborated with team of 160 in the development of CBPP Project.
  • Administrate 2.8 M project and staying under budget.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Field Office Manager

Duphil Inc.
06.2020 - Current

Assistant Property Manager

Karya Property Management
12.2018 - 05.2020

Certified Nursing Assistant

EBENEZER MANAGEMENT SERVICES
08.2016 - 12.2018

Medication Assistant

Capital Senior Living
02.2014 - 05.2016

GED -

Estherville Lincoln Central High School
LUCERO MIRANDA