LUCERO MONSIVAIS MUNOZ
Wilmer,TX
Summary
Enthusiastic worker willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
11
11
years of professional experience
Work History
Shipping Office Clerk
The Shippers Group
01.2020 - 09.2023
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to supervisor.
- Reviewed order data to verify transactions and shipping dates.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Analyzed data to prepare reports and identify process improvements.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Conducted research to address shipping errors and packaging mistakes.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Sales Associate
Dollar General
10.2016 - 01.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed efficient cash register operations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Teacher Assistant
Universidad Politeca
08.2012 - 11.2014
- Social service helping in rural communities providing education classes to children of low economic resources.
- Supported student learning objectives through personalized and small group assistance.
Education
Bachelor of Business Administration - Business Administration And Management
Universidad Politécnica De San Luis Potosí
San Luis Potosi, Mexico11.2015
Skills
- Storage Coordination
- Office Support
- Shipping and Receiving
- Professional Relationships
- Inventory Replenishment
- Customer Experience
- Training and Development
- Work Assignments
- Microsoft Office
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Shipping Office Clerk
The Shippers Group
01.2020 - 09.2023
Sales Associate
Dollar General
10.2016 - 01.2020
Teacher Assistant
Universidad Politeca
08.2012 - 11.2014
Bachelor of Business Administration - Business Administration And Management
Universidad Politécnica De San Luis Potosí
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