Lucero Cardenas Palomino
Stockton,USA
Summary
Hardworking medical assistant brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant/Receptionist
Adventist Health Medical Group
07.2023 - 06.2024
- Scheduled laboratory tests, radiology exams, and specialist appointments as per physician's orders
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed confidential patient information according to HIPAA regulations while maintaining utmost professionalism at all times
- Assisted in the coordination of patient referrals to other healthcare facilities or specialists when necessary
- Checked patient insurance, demographic, and health history to keep information current.
Medical Assistant
Vu plastic and cosmetic surgery
08.2019 - 07.2023
- Appointment scheduling
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Surgery assistant
- Suture/drain removal
- NexTech software
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Cashier/Customer Service
Arco AM-PM
06.2017 - 01.2019
- Cashier
- Customer service
- Keeping a clean and organize area
- Stocking shelves
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Front Desk Externship
Dr. Francisco
06.2017 - 07.2017
- Company Overview: Family Medicine
- Answering call-scheduling appointment
- Communication skills
- Improved overall guest experience by maintaining a clean and welcoming reception area.
- Obtained client medical history, medication information, symptoms, and allergies.
- Contributed to high-quality care by obtaining vital signs and conducting preliminary assessments for physician review.
- Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
Education
Certificate - Medical
UEI College
Stockton, CA01.2017
Skills
- Patient check-in and check-out
- Bilingual
- Vital Signs
- Medical Office Experience
- Injection administration
- Patient Charting
- Appointment Scheduling
- Sterilization Techniques
- Medical receptionist
- Patient-focused care
- Pre-surgical preparation
- Post surgical assistance
Certification
CPR Certification
Timeline
Medical Assistant/Receptionist
Adventist Health Medical Group
07.2023 - 06.2024
Medical Assistant
Vu plastic and cosmetic surgery
08.2019 - 07.2023
Cashier/Customer Service
Arco AM-PM
06.2017 - 01.2019
Front Desk Externship
Dr. Francisco
06.2017 - 07.2017
Certificate - Medical
UEI College
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