Lucero L Ramos Olivero
The Bronx,NY
Summary
Proven track record in enhancing customer satisfaction and loyalty at Children’s Place, adept in cash handling accuracy and fostering positive customer relationships. Leveraged attention to detail and customer service excellence to streamline shopping experiences, significantly improving store environment and efficiency.
Overview
9
9
years of professional experience
Work History
Housekeeper
Montefiore Hospital
11.2020 - 02.2025
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Cashier
Wendys Restaurant
03.2018 - 10.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Store Associate
Children’s Place
02.2017 - 10.2019
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Sales Associate
Expo 2000
10.2015 - 01.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor Of Liberal Arts - Arts And Entertainment Management
Bronx Community College
Bronx, NYSkills
- Customer Service
- Customer Assistance
- Cash Handling Accuracy
- Attention to Detail Focus
Languages
Spanish
Native or Bilingual
Timeline
Housekeeper
Montefiore Hospital
11.2020 - 02.2025
Cashier
Wendys Restaurant
03.2018 - 10.2020
Store Associate
Children’s Place
02.2017 - 10.2019
Sales Associate
Expo 2000
10.2015 - 01.2018
Bachelor Of Liberal Arts - Arts And Entertainment Management
Bronx Community College
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