LUCES LEE RASMUSSEN
Randolph,NE
Summary
Highly driven and results-oriented professional with extensive experience in healthcare, security, and customer service. Proven ability to effectively manage crisis situations, administer medications, and prioritize patient safety and well-being. Demonstrated success in cultivating strong client relationships and consistently surpassing sales targets. Skilled in overseeing security operations, enforcing safety protocols, and ensuring compliance with regulatory standards. Strong team player with exceptional communication skills and meticulous attention to detail. Committed to delivering high-quality service and fostering positive outcomes in every role.
Overview
7
7
years of professional experience
Work History
Mental Health Technician
Amergis
01.2024 - Current
- Provide direct care and support to patients experiencing suicidal ideation or other mental health crises, ensuring their safety and wellbeing
- Document patient behaviors, treatment progress, and interventions in compliance with healthcare regulations and standards
- Collaborate with multidisciplinary teams, including healthcare professionals and counselors, to develop and implement individualized care plans
- Respond to emergency situations promptly, utilizing de-escalation techniques and crisis management strategies to ensure a safe environment for patients and staff
- Assist in creating a therapeutic environment by offering emotional support, monitoring patient needs, and maintaining clear communication with families and staff
Team Lead
Victra Verizon
03.2023 - 09.2023
Corrections Officer (Corporal)
Department of Corrections (RTC)
11.2022 - 03.2023
- Oversee the safety and security of incarcerated individuals, ensuring compliance with facility rules and regulations while maintaining order
- Monitor and control various security posts within the facility, ensuring the security of staff, inmates, and the overall institution
- Conduct regular security checks and inspections to identify potential risks, prevent incidents, and maintain a safe environment
- Collaborate with correctional staff to implement and enforce safety protocols, ensuring the smooth operation of daily facility activities
- Respond to emergencies and disturbances in a timely manner, using de-escalation techniques and following established procedures to ensure safety and order
Security Guard
Blue Line Security LLC
01.2020 - 12.2021
- Managed the security checkpoint at the Nucor plant, ensuring smooth operations by verifying credentials and documenting the entry and exit of drivers and visitors
- Monitored the premises for potential security threats, identifying and addressing suspicious activities promptly to mitigate risks and ensure the safety of staff and facilities
- Enforced site regulations, ensuring all visitors and personnel adhered to safety protocols, and communicated any violations or concerns to management for further action
Car Salesman
Norfolk Auto Center
01.2020 - 12.2021
- Enhanced customer retention and satisfaction by providing personalized service, analyzing customer needs, and recommending tailored vehicle solutions for 30+ customers weekly
- Increased sales leads by 100% through proactive relationship management and strategic follow-up, driving business growth
- Responded to customer inquiries promptly, demonstrating a thorough understanding of the company's products and services to address their needs effectively
- Consistently exceeded sales targets, achieving over $100K in weekly sales while maintaining a high level of customer satisfaction through a consultative, needs-based approach
CNA / Medication Aide
Laurel Hill Crest
01.2019 - 12.2020
- Streamlined the prescription fulfillment process by aligning patient-specific pharmaceutical needs with available medical resources, adapting to new prescription mandates and regulations
- Administered medication and provided direct care, ensuring patient comfort, safety, and wellbeing while promoting overall quality of life through compassionate and attentive service
- Conducted regular inspections of medical supplies, equipment, and facility conditions to identify potential hazards, ensuring compliance with safety standards and mitigating risks
- Maintained a clean and organized environment by following proper hygiene and safety protocols, contributing to the health and safety of patients and staff
Salesperson
Victra Norfolk
01.2018 - 12.2019
Education
Business -
Omaha Metropolitan
Omaha, NEHigh School Diploma - undefined
Norfolk High School
Norfolk, NE01.2014
Skills
- Patient Care
- Crisis Management
- De-escalation Techniques
- Medication Administration
- Staff Supervision
- Security Monitoring
- Relationship Management
- Sales Expertise
- Risk Assessment
- Healthcare Documentation
- Safety Protocols
- Customer Service
- Emergency Response
- Medication Knowledge
- Facility Inspections
- Workflow Management
- Regulatory Compliance
- Problem Solving
Timeline
Mental Health Technician
Amergis
01.2024 - Current
Team Lead
Victra Verizon
03.2023 - 09.2023
Corrections Officer (Corporal)
Department of Corrections (RTC)
11.2022 - 03.2023
Security Guard
Blue Line Security LLC
01.2020 - 12.2021
Car Salesman
Norfolk Auto Center
01.2020 - 12.2021
CNA / Medication Aide
Laurel Hill Crest
01.2019 - 12.2020
Salesperson
Victra Norfolk
01.2018 - 12.2019
High School Diploma - undefined
Norfolk High School
Business -
Omaha Metropolitan
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