Summary
Overview
Work History
Education
Skills
Certification
Timeline
Accomplishments

Luchana Frederick

Hospitality
Woodbridge,V.A.

Summary

Experienced professional with a diverse skill set combining hospitality, office, sales and kitchen skills. Proven history of delivering exceptional customer service, managing office tasks efficiently, and executing culinary creations.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Chef Assistant

Texas Roadhouse
Woodbridge, Virginia
03.2024 - Current
  • Maintained cleanliness of work areas throughout shift.
  • Stocked food items and supplies as needed.
  • Prepared salads, sandwiches, appetizers, and other menu items as instructed by Chef.
  • Followed recipes to prepare sauces, soups, entrees, desserts, and other food items.
  • Monitored temperatures of ovens and grills to ensure proper cooking times were observed.
  • Documented daily production sheets for each dish prepared.
  • Checked freshness of food products prior to use.
  • Sliced meats and cheeses for plating or buffet service.
  • Measured ingredients accurately for recipe preparation.
  • Ensured all safety protocols were followed during meal prep.
  • Displayed a positive attitude while working under pressure in a busy environment.

  • Supported chefs in managing food preparation to achieve precise plating and presentation.
  • Cleaned and sanitized food preparation areas, complying with hygiene codes and health and safety standards.
  • Stocked food stations before shifts with items and equipment needed for recipes.
  • Checked raw and cooked food to identify potential problems with quality and food safety.
  • Observed culinary trends and innovations to bring new ideas to team.
  • Suggested serving portions to eliminate waste and leftovers.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Responded quickly to requests from customers or colleagues.

Junior Assistant Chef

Cheesecake Factory Inc
, Virginia
08.2023 - 06.2024
  • Maintained cleanliness of kitchen area including counters, floors, appliances and utensils.
  • Assisted in the preparation of meals by chopping, dicing and slicing ingredients.
  • Learned how to properly use kitchen equipment such as ovens, blenders, mixers and griddles.
  • Followed all safety protocols when handling knives and other sharp objects in the kitchen.
  • Monitored food temperatures to ensure safe consumption for customers.
  • Observed sanitation practices including proper food storage techniques to prevent contamination.
  • Informed chefs on inventory levels of various ingredients ensuring adequate availability for cooking needs.
  • Labeled and dated all perishable items stored in the refrigerator or freezer for easy identification.
  • Measured ingredients accurately according to recipes specified by chefs.
  • Served dishes promptly after they were cooked following presentation guidelines set by chefs.
  • Kept up-to-date with current culinary trends through research and reading professional publications.
  • Provided assistance during meal service periods by replenishing platters with fresh produce or sauces.
  • Ensured that all dishes were garnished according to recipe specifications before being served.
  • Conducted regular cleaning duties such as washing pots, pans and other cookware used during meal preparation.
  • Checked deliveries against invoices to verify accuracy of orders received from suppliers.
  • Performed basic administrative tasks such as taking inventory of supplies and ordering new items when needed.
  • Attended weekly staff meetings to discuss menu changes or updates related to kitchen operations.
  • Communicated effectively with team members regarding daily tasks assigned in the kitchen.

Cook

Hooters Inc.
Woodbridge, Virginia
04.2021 - 09.2023
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Checked quality of ingredients before use in order to ensure freshness.
  • Monitored stock levels of food items and ordered more when necessary.
  • Ensured that all food was cooked at the correct temperature and stored correctly.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Provided guidance to junior cooks regarding food preparation methods and techniques.
  • Adjusted seasonings of dishes during cooking process in order to enhance flavors.
  • Inspected kitchens for sanitary conditions before the start of each shift.
  • Organized storage areas for efficient usage of space.
  • Resolved customer complaints regarding food quality or services provided.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Coordinated orders to expedite food from kitchen according to cook time and delivery time.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Carried pans and trays of food to and from work stations, stove and refrigerator.
  • Set up and performed initial prep work for soups, sauces and salads.

Cook Manager

Millennium Hotel
New York, NY
09.2016 - 03.2021
  • Directed and supervised kitchen staff in the preparation, cooking, and presentation of food.
  • Ensured compliance with health, safety, and sanitation standards in the kitchen area.
  • Maintained accurate inventory of all food items; ordered supplies as needed.
  • Planned menus and estimated food requirements according to budget restrictions.
  • Developed new recipes to maintain customer interest and satisfaction.
  • Monitored quality of dishes at every stage of preparation and presentation.
  • Reviewed orders from wait staff for accuracy before being sent out to customers.
  • Coordinated with other kitchen personnel to ensure proper functioning of the kitchen operations.
  • Scheduled shifts for kitchen personnel based on forecasted volume levels.
  • Assessed performance of staff members; provided feedback and guidance when necessary.

Home Health Aide

Sharif ALi
The Bronx, NY
02.2007 - 07.2016
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Provided companionship and monitored health condition of clients.
  • Transported clients to doctor appointments and social events.
  • Prepared meals and snacks according to prescribed diets.
  • Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
  • Assisted in ambulation and exercise routines for clients.
  • Helped clients move in bed, stand or walk using proper body mechanics techniques.
  • Changed bed linens and maintained a clean living environment for the client's safety.
  • Administered medications as instructed by physician or nurse practitioner.
  • Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
  • Massaged patients or applied liniment, alcohol rubs or heat-lamp stimulation.
  • Administered prescribed medications under direction from physician.
  • Planned optimal meals based on established nutritional plans.

Administrative Assistant

Addeco Staffing
The Bronx, NY
06.2000 - 01.2007
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Processed invoices for payment using accounting software applications.
  • Prepared expense reports on behalf of executives in accordance with company policies and procedures.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Scheduled appointments between clients and customers and internal staff members.

Education

GED -

Northern Virginia Community College, Arlington, VA

Skills

Customer service

  • Event management
  • Office Administration
  • Data entry
  • Multitasking
  • Food preparation and safety
  • Culinary creativity
  • Hospitality and Professionalism
  • Customer Service
  • Social Perceptiveness
  • Problem-Solving
  • Microsoft Word
  • Task Prioritization
  • Excellent Communication
  • Written Communication
  • Active Listening
  • Kitchen Safety
  • Food spoilage prevention
  • Food presentation
  • Knife Skills
  • Sanitation Practices
  • Chef support
  • Budgeting and financial management
  • Reservation Systems
  • Facility Management
  • Hotel operations
  • Teamwork and Leadership
  • Training and mentoring

Certification

  • SERV Safe Food Handler Certification
  • CPR and First Aid Certified

Timeline

Chef Assistant - Texas Roadhouse
03.2024 - Current
Junior Assistant Chef - Cheesecake Factory Inc
08.2023 - 06.2024
Cook - Hooters Inc.
04.2021 - 09.2023
Cook Manager - Millennium Hotel
09.2016 - 03.2021
Home Health Aide - Sharif ALi
02.2007 - 07.2016
Administrative Assistant - Addeco Staffing
06.2000 - 01.2007
Northern Virginia Community College - GED,

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
  • Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
  • Achieved [Result] through effectively helping with [Task].
  • Documented and resolved [Issue] which led to [Results].
  • Scheduling - Organized technician schedule for customer jobs.
  • Data Entry - Reviewed and updated client correspondence files and scheduling database.
  • Assisted management with the training of 8 new staff members.

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Luchana FrederickHospitality