Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

luci smith

Dallas,TX

Summary

Dynamic hospitality professional with a strong work ethic and expertise in guest engagement, honed at Cotton Patch Cafe. Proven ability to enhance dining experiences through exceptional service and effective menu memorization. Skilled in cash handling and team collaboration, consistently delivering high-quality service in fast-paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server, Line Cook, Fry Cook, Dishwasher

Cotton Patch Cafe
11.2024 - 05.2025
  • Provided excellent customer service by promptly greeting and seating guests.
  • Assisted in maintaining cleanliness and organization of dining area.
  • Learned menu items to effectively communicate daily specials to customers.
  • Supported team during busy shifts by delivering food and beverages efficiently.
  • Collaborated with kitchen staff to ensure timely order preparation and delivery.
  • Adapted quickly to changing environments and customer needs during peak hours.
  • Followed safety and sanitation protocols to maintain a safe dining experience.
  • Engaged with customers to enhance overall dining satisfaction and resolve issues promptly.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Arturos Woodfire Pizza Gallery
10.2022 - 05.2024
  • Delivered exceptional customer service, effectively handling inquiries and resolving issues.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Maintained cleanliness and organization of dining area, enhancing guest experience.
  • Assisted in training new servers on menu items and service protocols.
  • Upsold menu items to enhance guest satisfaction and dining experience.
  • Monitored table turnover rates, optimizing seating for maximum capacity.
  • Adapted quickly to high-pressure situations during peak service hours.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Sales Associate

Everything Unique
11.2021 - 04.2022
  • Assisted customers with product selection, enhancing overall shopping experience.
  • Managed inventory levels, ensuring accurate stock availability and minimizing discrepancies.
  • Operated point-of-sale systems efficiently, processing transactions with precision.
  • Implemented merchandising strategies to optimize product placement and visibility.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Psychology

Sulphur Springs High School
Sulphur Springs, TX
05-2025

Skills

  • Strong work ethic
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Memory retention
  • Customer service
  • Cleanliness standards
  • Safe food handling
  • Menu memorization
  • High volume dining
  • Food running
  • Team collaboration
  • Sales techniques

Certification

Food Handlers Certificate

TABC

CPR Certification

Timeline

Server, Line Cook, Fry Cook, Dishwasher

Cotton Patch Cafe
11.2024 - 05.2025

Server

Arturos Woodfire Pizza Gallery
10.2022 - 05.2024

Sales Associate

Everything Unique
11.2021 - 04.2022

Psychology

Sulphur Springs High School

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