Summary
Overview
Work History
Education
Skills
Timeline
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Luci Trafton

Durham,NH

Summary

Reliable server providing friendly, individualized service in store-front parlors and shops. Coordinated front desk manager with excellent multitasking and customer service skills. Flexible team member with experience preparing personal food orders, restocking inventory and operating cash registers. Energetic worker with established customer service skills and foodservice experience. Adaptable employee, bringing flexibility and enthusiasm to diverse teams. Collaborative team leader, operating cash register, cleaning and managing customer flow.

Overview

2
2
years of professional experience

Work History

Floor Worker

Savers Thrift Store
09.2022 - Current
  • Stood for long hours, lifted heavy loads and maintained fast pace.
  • Performed quality control on finished products to identify and remove damaged items from distribution.
  • Attended annual training to promote safety compliance standards and prevent OSHA violations.
  • Maintained clean, organized, hazard-free work areas for optimized site safety.
  • Operated and worked jewelry showcase display to ensure proper handling and sales of the jewelry.
  • Assisted and observed self-checkout operations to ensure customer satisfaction and that sales were complete properly.

Ice Cream Server

Dribbles Ice Cream
06.2022 - Current
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Processed sales transactions for cash, debit, and credit purchases.
  • Observed health code regulations and internal policies for cleaning and sanitizing.
  • Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
  • Cleaned and maintained soft-serve ice cream and yogurt dispensing equipment.
  • Allergen training and allergen awareness while serving.

Customer Service Booth Clerk & Cashier

Village Market Grocery
06.2021 - 08.2023
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Education

No Degree - Sustainability & Environmental Conservation

University of New Hampshire
Durham, NH
05.2027

High School Diploma -

Scituate High School
Scituate, MA
05.2023

Skills

  • Company Quality Standards
  • Team Meetings
  • Equipment Maintenance
  • Safety Awareness
  • Customer Service
  • Proper Food Handling
  • Proper Cleaning and Sanitation of Work Environment
  • Accountability and Work Awareness

Timeline

Floor Worker

Savers Thrift Store
09.2022 - Current

Ice Cream Server

Dribbles Ice Cream
06.2022 - Current

Customer Service Booth Clerk & Cashier

Village Market Grocery
06.2021 - 08.2023

No Degree - Sustainability & Environmental Conservation

University of New Hampshire

High School Diploma -

Scituate High School

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Luci Trafton