Lucia Bastida
Orono,ME
Summary
Detail-oriented cook recognized for exceptional customer service and strong teamwork skills. Proven ability to thrive in high-pressure environments while consistently delivering quality meals. Committed to enhancing guest satisfaction through a welcoming atmosphere and continuous learning in diverse culinary settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cook
Orono Brewing Company
Orono, Maine
09.2024 - Current
- Collaborated with diverse coworkers to achieve goals and address product issues.
- Demonstrated attention to detail in all tasks and responsibilities.
- Resolved customer issues, enhancing service quality and satisfaction.
- Adapted to fast-paced environments, maintaining productivity and focus.
- Developed various skills through continuous learning and experience.
- Established a reputation as a dedicated and reliable team member.
- Worked effectively within team settings to ensure project success.
Cook
Papa Johns
Indialantic, FL
10.2023 - 09.2024
- Collaborated with team to enhance operational efficiency.
- Maintained cleanliness of store to ensure a welcoming environment.
- Prepared meals while managing hot pans safely and efficiently.
- Delivered exceptional customer service to enhance client satisfaction.
Host/Food Runner/Dishwasher
Bunkys Raw Bar and Grill
Melbourne, FL
03.2022 - 09.2024
- Greeted guests warmly and ensured a positive first impression.
- Coordinated with servers to communicate wait times effectively.
- Assisted in training new hosts on procedures and customer service standards.
- Addressed guest inquiries and resolved concerns promptly and courteously.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Managed incoming calls during busy shifts.
- Processed payments from customers using a POS system.
- Delivered food promptly to tables, ensuring accurate orders and presentation.
- Assisted servers by refilling drinks and clearing tables during busy shifts.
- Fostered a positive dining atmosphere through friendly interactions with guests and staff.
- Maintained cleanliness of dishes and utensils in fast-paced kitchen environment.
- Operated industrial dishwashing equipment efficiently and safely.
- Managed waste disposal and recycling according to health standards.
Education
High School Diploma -
Melbourne High School
Melbourne, FL05-2024
Sustainable Agriculture
University of Maine
Orono, MESkills
- Food preparation
- Menu knowledge
- Safety standards
- Cooking techniques
- Inventory management
- Customer service
- Operating heavy machinery
- Worked in harsh environment
Certification
drivers license
Affiliations
taught children volleyball
Timeline
Cook
Orono Brewing Company
09.2024 - Current
Cook
Papa Johns
10.2023 - 09.2024
Host/Food Runner/Dishwasher
Bunkys Raw Bar and Grill
03.2022 - 09.2024
High School Diploma -
Melbourne High School
Sustainable Agriculture
University of Maine