Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Lucia Cortez

San Antonio,Texas

Summary

Dynamic Office Manager and Executive Assistant at AC Door Specialties LLC, adept in payroll administration and regulatory compliance. Spearheaded communication strategies and automated operations, enhancing efficiency. Recognized for data analysis skills, I fostered a collaborative environment, ensuring timely project completion and maintaining impeccable office organization.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Office Manager/ Executive Assistant to President

Concrete Cut Outs LLC
San Antonio, TX
01.2020 - Current
  • Processed payroll accurately ensuring all employees were paid on time.
  • Reviewed contracts for accuracy prior to signing off on behalf of the company.
  • Supervised staff members, organized schedules and delegated tasks.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Maintained filing system for records, correspondence and other documents.
  • Developed and implemented office policies and procedures.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Managed office budget to handle inventory, postage and vendor services.
  • Negotiated contracts with vendors, securing favorable terms and cost savings.

Office Manager/Executive Assistant to the President

AC Door Specialties LLC
San Antonio, TX
08.2012 - Current
  • Developed effective communication strategies between departments within the organization.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Processed payroll accurately ensuring all employees were paid on time.
  • Monitored inventory levels and placed orders when needed.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Ensured compliance with applicable laws regarding employment practices.
  • Provided administrative support to management team including preparing reports and presentations.
  • Developed and implemented office policies and procedures.
  • Reviewed contracts for accuracy prior to signing off on behalf of the company.
  • Maintained filing system for records, correspondence and other documents.
  • Coordinated meetings, conferences, travel arrangements and department activities.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Provided training to new hires on office policies and procedures.
  • Supervised staff members, organized schedules and delegated tasks.
  • Analyzed data from various sources to identify trends and make recommendations for improvement.
  • Prepared agendas for board meetings along with taking minutes during sessions.
  • Organized company events including holiday parties, team building activities .
  • Interpreted and communicated work procedures and company policies to staff.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Assisted in recruiting, onboarding and training new employees.
  • Assisted in developing budgets for departmental expenses.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Managed office inventory and placed new supply orders.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Automated office operations for managing client correspondence, payment schedules and data communications.

Education

Bachelor of Science - Business Management

University of Phoenix
5282 Medical Dr Suite 602, San Antonio, TX 78229.
06-2008

Skills

  • Microsoft Excel
  • Payroll administration
  • Office management
  • Data analysis
  • Inventory management
  • Regulatory compliance

Accomplishments

  • leadership role
  • recognition of committed employee
  • recognition of exemplary attendance

Certification

  • notary

Timeline

Office Manager/ Executive Assistant to President

Concrete Cut Outs LLC
01.2020 - Current

Office Manager/Executive Assistant to the President

AC Door Specialties LLC
08.2012 - Current

Bachelor of Science - Business Management

University of Phoenix