Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lucia Garcia

Houston,TX

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience

Work History

Employee Relations Specialist/ Operations

Advantage Technical
2011.02 - Current
  • Reduced turnover rates by identifying areas of concern and addressing employee issues proactively.
  • Served as a liaison between employees and management, fostering open lines of communication for addressing concerns promptly.
  • Collaborated with management to develop strategies for addressing employee concerns, resulting in a more positive work environment.
  • Processed new hires, transfers, and separations.
  • Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
  • Facilitated criminal background check process for new hires.
  • Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
  • Processed unemployment claims and acted as company representative at unemployment hearings.
  • Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
  • Introduced new methods, practices, and systems to reduce turnaround time.

Education

High School Diploma -

Los Fresnos High School
Los Fresnos, TX
05.2000

Skills

  • Critical Thinking
  • Ethics and Compliance
  • Conflict Resolution
  • Relationship Building
  • Time Management
  • Attention to Detail
  • Multitasking

Timeline

Employee Relations Specialist/ Operations

Advantage Technical
2011.02 - Current

High School Diploma -

Los Fresnos High School
Lucia Garcia