Summary

Overview

Work History

Education

Skills

Timeline

Lucia Garcia

Houston,TX

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13

13

years of professional experience

Work History

Employee Relations Specialist/ Operations

Advantage Technical

02.2011 - Current

Reduced turnover rates by identifying areas of concern and addressing employee issues proactively.
Served as a liaison between employees and management, fostering open lines of communication for addressing concerns promptly.
Collaborated with management to develop strategies for addressing employee concerns, resulting in a more positive work environment.
Processed new hires, transfers, and separations.
Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
Facilitated criminal background check process for new hires.
Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
Processed unemployment claims and acted as company representative at unemployment hearings.
Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
Introduced new methods, practices, and systems to reduce turnaround time.

Education

High School Diploma -

Los Fresnos High School

Los Fresnos, TX

05.2000

Skills

Critical Thinking
Ethics and Compliance
Conflict Resolution
Relationship Building

Time Management
Attention to Detail
Multitasking

Timeline

Employee Relations Specialist/ Operations

Advantage Technical

02.2011 - Current

High School Diploma -

Los Fresnos High School