Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Technology Skills
Languages
Work Availability
Quote
Timeline
Hi, I’m

Lucia Leahy

Senior Manager
E. Taunton,MA
Lucia Leahy

Summary

Proven strategic leader with 30 years in CRM, customer retention, production management, change implementation, vendor qualification and management, RFP’s, Contract negotiations, Process Improvement, SOPs and team development.

Dynamic, creative visionary with ability to lead cross functional teams, deliver on financial objectives with core competencies in analytics, financial acumen and reporting, process mapping and implementation, team building, consumer insights, retail advertising and strategy, integrated marketing and innovation.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong process enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations.

Overview

23
years of professional experience
1
Certification

Work History

BJ's Wholesale Club

Senior Print Production Specialist
01.2018 - 02.2024

Job overview

  • Responsible for managing Production/direct reports & cross functional Teams, Procuring $102MM in Marketing spend across Brand, Marketing Ops/Promotions, Services, Acquisition, Loyalty, Business Memberships, GO's while producing annualized savings of 20% on average.

Logic Source, Inc.

Account Director
01.2014 - 01.2018

Job overview

  • Client - BJ’s Wholesale Club - Responsible for Managing & Maintaining account relationship, onsite team performance (increased to 4.9 out of 5 rating), revenue continuity (positioned client to renew contract), innovation and value props, driving 15% savings annualized and continued gainshare.

Axiom Printing group, inc.

President & Owner
01.2001 - 01.2014

Job overview

  • Founded and developed Print Management business from start up to over 1.5M in sales while focusing on client retention, development & relations

Education

Newbury College
Boston, MA

from Business Science

University Overview

Skills

  • Client Management / Planning / Retention
  • Optimization Strategies/Improvements
  • Marketing Strategies/Planning
  • Financial Analysis /Budgeting/Forecasting
  • Vendor Qualification / Management/RFP's
  • Contract / Price Negotiations
  • Project Management / Team Development & Leadership
  • Entrepreneur Mindset/Dependable/Reliable
  • Creative Solutions
  • Customer Satisfaction
  • Profit Margins
  • Job Specifications
  • Paper Stocks
  • Project Deadlines
  • Project Requirements
  • Print Service Job Delivery
  • Efficiency Improvement
  • Active Listening
  • Project Scope Assessment
  • Customer Needs Assessments
  • Kickoff Meetings
  • Analyzing Information
  • Industry Trends
  • Complex Problem-Solving
  • Promotional Materials
  • Plan Jobs
  • Production Processes
  • Commercial Press Operation
  • Letterpress Operation
  • Employee Performance
  • Operational Improvements
  • Quoting

Accomplishments

Accomplishments
  • Achieved $20MM in savings in past 5yrs by completing YOY RFP's in major programs with accuracy and efficiency.
  • Successfully lead team of 4 direct reports for flawless execution of $102M M in spend while supporting cross functional teams within Marketing org of 85+
  • Risk mitigation and management - assessed and resolved paper delivery issue for SS program (SS Drives $35MM in sales per book) warehousing solution implemented at no cost to business eliminating risk (2022)
  • Transitioned manufacturing of SS books to new vendor (twice in one year) with no disruption to business (2023)
  • Introduced postage optimization strategy for mail classification reporting with solution to save $4MM in postage annually (2023)
  • Implemented numerous QC and process improvements including manufacturing best practices, matrixes, rate cards, Ariba system and Workflow

Certification

Sandler Sales Expert, Sandler Sales Training Program, Providence, RI

Technology Skills

Technology Skills
  • Microsoft Office Suite
  • Ariba
  • Filemaker Pro DB
  • OneMarket
  • Quick Books Pro
  • Sales Force.com
  • Constant Contact.com
  • Workflow

Languages

English
Full Professional
Portuguese
Native or Bilingual
Availability
See my work availability
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Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Whether you think you can or whether you think you can’t, you’re right!
Henry Ford

Timeline

Senior Print Production Specialist
BJ's Wholesale Club
01.2018 - 02.2024
Account Director
Logic Source, Inc.
01.2014 - 01.2018
President & Owner
Axiom Printing group, inc.
01.2001 - 01.2014
Newbury College
from Business Science
Lucia LeahySenior Manager