Lucia Lopez

I am a customer service professional with 8 years of experience in the call center industry. I have an excellent ability to communicate effectively with customers, resolve customer service inquiries quickly and accurately and possess an in-depth knowledge of the customer service software used in the call center. My experience in fast-paced customer service environments has enabled me to develop a strong ability to provide the best customer service possible.

Notary Public, 07/01/19, 07/01/24

• Managing accounts in QuickBooks, Proficient, 07/01/23, Using QuickBooks software to manage business financials
• Legal skills, Proficient, 07/01/23, Supporting legal procedures, preparing documents, doing research, and collecting client information in a legal setting
• Workplace safety, Proficient, 09/01/23, Using safe practices at work
• Attention to detail, Proficient, 07/01/23, Identifying differences in materials, following instructions, and detecting details among distracting information
• Administrative support professional fit, Proficient, 07/01/23, Measures the traits that are important for successful administrative support professionals
• Work style: Reliability, Proficient, 08/01/23, Tendency to be reliable, dependable, and act with integrity at work
• Cleaner fit, Proficient, 08/01/23, Measures the traits that are important for successful cleaners
• Administrative assistant/receptionist, Proficient, 07/01/23, Using basic scheduling and organizational skills in an office setting

Willing To Relocate: Anywhere