Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lucia Lopez

Gilbert,AZ

Summary

Organized, detail-oriented, and dependable candidate with a proven ability to manage multiple priorities while maintaining a positive attitude. Demonstrates a willingness to learn and is skilled in customer service, business development, Microsoft Office, sales processes, and leadership.

Overview

10
10
years of professional experience

Work History

Webstore Operations Manager

Sutter's Mill Specialties
05.2022 - Current

Oversee comprehensive inventory management, order processing, E-Commerce orders and listings, order billing, and project management. Generate metric reports on sales performance, inventory fluctuations item popularity, and emerging trends.

Inside Sales Associate

Sutter's Mill Specialties
06.2019 - 12.2021

Communicate with Account Managers, present sales and trend data, maintain accurate historical records,cultivate vendor relationships, support Account Executives by addressing inquiries and facilitating sales, oversee tracking processes, and manage order processing within the sales department.

Business Operations Associate

IT1 Source
12.2015 - 06.2019

Generate reports for product performance analysis, operational improvement, and forecasting; conduct audits for accounts receivable and accounts payable invoices; handle customer communications; manage vendor relationships; document new processes; and oversee order processing to ensure smooth operations.

Guest Service Representative/Rooms Controller

JW Marriott Camelback Inn
11.2014 - 12.2015

Manage reservations, process payments, facilitate staff coordination, and nurture customer relations within the defined scope of responsibilities.

Education

Associate of Applied Science - Criminalistics And Criminal Science

Maricopa Community Colleges - Mesa Community College
Mesa, AZ
05.2019

No Degree - Forensic Investigation

Maricopa Community Colleges - Mesa Community College
Mesa, AZ
05.2019

Skills

  • Inside Sales
  • Vendor Management
  • Order Entry
  • Salesforce
  • Account Management
  • Office 365
  • Magento
  • Macola
  • Exact Software
  • Crystal Reports
  • Zoho Desk
  • CORE

Languages

Spanish
Native or Bilingual

Timeline

Webstore Operations Manager

Sutter's Mill Specialties
05.2022 - Current

Inside Sales Associate

Sutter's Mill Specialties
06.2019 - 12.2021

Business Operations Associate

IT1 Source
12.2015 - 06.2019

Guest Service Representative/Rooms Controller

JW Marriott Camelback Inn
11.2014 - 12.2015

Associate of Applied Science - Criminalistics And Criminal Science

Maricopa Community Colleges - Mesa Community College

No Degree - Forensic Investigation

Maricopa Community Colleges - Mesa Community College
Lucia Lopez