Lucia Martin
Homestead
Summary
Experienced Childcare Provider specializing in creating safe, nurturing environments for children of all ages. Proven ability to communicate effectively while demonstrating strong organizational and problem-solving skills. Adept at conflict resolution, ensuring a harmonious atmosphere for children and caregivers alike.
Overview
1
1
year of professional experience
Work History
Child Caregiver
Lighting Behavior Services
Miami Gardens
01.2024 - 10.2024
- Provided direct care and supervision to children with special needs in a nurturing environment.
- Maintained order and discipline using clear, simple directives.
- Offered emotional support during moments of distress or anxiety.
- Monitored children's play activities to ensure safety and engagement.
- Ensured maintenance of safe play environments for all children.
- Assisted with dressing and changing diapers as required.
- Instructed children on eating, resting, and restroom habits to promote independence.
- Established welcoming spaces that support diverse backgrounds and developmental needs.
Front Desk Receptionist
Lighting Behavior Services
Homestead
09.2023 - 01.2024
- Verified identity documents for new customers to ensure compliance with company policies.
- Performed data entry to maintain accurate customer records in computer systems.
- Provided exceptional customer service by promptly addressing inquiries via phone and email.
- Managed multi-line telephone system, routing calls to appropriate departments efficiently.
- Assisted management staff in preparing reports, presentations, and various documents as needed.
- Scheduled appointments for clients and visitors to optimize office operations.
- Completed basic bookkeeping and organized document filing to enhance record-keeping efficiency.
- Delivered administrative support through filing documents, photocopying, and scanning materials.
Education
High School Diploma -
American High School Academy
Florida03-2025
Skills
- Social skills instruction
- Child development
- Potty training support
- Child supervision
- Empathy and patience
- Effective communication
- Team collaboration
- Confidentiality management
- Customer service
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Child Caregiver
Lighting Behavior Services
01.2024 - 10.2024
Front Desk Receptionist
Lighting Behavior Services
09.2023 - 01.2024
High School Diploma -
American High School Academy
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