Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lucia Martinez

Winters,CA

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

19
19
years of professional experience

Work History

Administrative Assistant Associate

Travis Credit Union
04.2023 - 07.2023
  • Executed record filing system to improve document organization and management.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Assisted development and implementation of new administrative procedures.
  • Managed department budgets and generated financial reports for management review.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.

Administrative Assistant

Jean Deleonardi Real Estate Services
05.2016 - 03.2020

Perform general office duties, such as ordering supplies, maintaining records, management database systems and performing basic bookkeeping work • Processed commissions, completed vouchers and calculated commission splits • Created marketing collateral materials • Assisted brokers with events, outings and meetings • Maintained broker profiles for social media and networking sites • Entered and maintained property listings • Maintained prospects and call logs.

Administrative Assistant

Winters Chamber Of Commerce
05.2011 - 05.2016

Perform general office duties, such as ordering supplies, maintaining records, management database systems and performing basic bookkeeping work • Open, sort and distributed incoming correspondence, including faxes and email • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets or other documents.

Sales Associate

Naartjie Custom Kids Inc.
09.2004 - 01.2008
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

High School Diploma -

Winters High School
Winters, CA

Associate of Arts - Marketing

Sacramento City College
Sacramento, CA
12.2024

Skills

  • Travel Administration
  • 10-Key Proficiency
  • Sales Plan Implementation
  • CRM Software
  • Mail Management
  • Cash Deposit Preparation
  • Excel Spreadsheets
  • Customer Service
  • Data Entry Documentation
  • Back Office Operations
  • Team Bonding
  • Administrative Support
  • Microsoft Office

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Administrative Assistant Associate

Travis Credit Union
04.2023 - 07.2023

Administrative Assistant

Jean Deleonardi Real Estate Services
05.2016 - 03.2020

Administrative Assistant

Winters Chamber Of Commerce
05.2011 - 05.2016

Sales Associate

Naartjie Custom Kids Inc.
09.2004 - 01.2008

High School Diploma -

Winters High School

Associate of Arts - Marketing

Sacramento City College
Lucia Martinez