Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lucia Moyano

Miami,FL

Summary

Proactive and caring worker with years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.

Overview

5
5
years of professional experience

Work History

Sales Associate

Marshalls & HomeGoods
02.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed returns, exchanges, and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.

Business Operations Assistant

Sol Cargo Miami
01.2019 - Current
  • Reviewed invoices, payment requests, advance requests, expense reimbursements, and proper coding prior to approval.
  • Managed filing system, entered data and completed other clerical tasks.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Participated in meetings and associated events to help define and achieve organizational objectives.
  • Monitored and tracked project execution of tasks.
  • Collected, organized, and provided data to maintain program status and customer commitments.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.

Fast Food Crew Member

Wendys Restaurant
02.2021 - 06.2021
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru, and other areas.
  • Worked well with teammates and accepted coaching from the management team.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food-borne illness.
  • Cleaned counter surfaces, dining areas, and food preparation areas for maximum health, safety, and customer satisfaction.
  • Trained newly hired employees on routine tasks and customer service.
  • Promptly resolved customer complaints, escalating major issues to the supervisor.

Education

Bachelor of Science - Business Administration

Miami Dade College
Miami, FL
04.2026

High School Diploma -

Felix Varela Senior High School
Miami, FL
05.2022

Skills

  • Payment Processing
  • Business Development
  • Product Sales
  • Customer Needs Assessment
  • Multi-Tasking Strength
  • Complex Problem-Solving
  • Client Service
  • Professional Demeanor
  • Teamwork and Collaboration
  • Reliable and Punctual
  • Problem-Solving

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate

Marshalls & HomeGoods
02.2023 - Current

Fast Food Crew Member

Wendys Restaurant
02.2021 - 06.2021

Business Operations Assistant

Sol Cargo Miami
01.2019 - Current

Bachelor of Science - Business Administration

Miami Dade College

High School Diploma -

Felix Varela Senior High School

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Lucia Moyano