Lucia Navea Daza
Altamonte Springs,FL
Summary
Dynamic administrative professional with extensive experience at Gastroenterology Institute of Orlando, adept in streamlining processes to enhance accuracy and efficiency. Excelled in memo preparation and MS Office, significantly improving communication flow. Proven ability in fostering professional relationships and executing high-priority projects, demonstrating exceptional organizational and computer skills.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Gastroenterology Institute of Orlando
08.2023 - 10.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Office Assistant/Receptionist
Gastro Health
06.2022 - 01.2023
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Input data into spreadsheets and databases.
- Compiled and analyzed data to produce reports.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Office Assistant
ProBuilders LLC
06.2020 - 06.2022
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Coordinated and scheduled meetings and appointments.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Education
Bachelor of Science - Computer Science
Full Sail University
Winter Park, FL07-2019
Skills
- Scheduling
- Memo preparation
- Filing
- Presentation Design
- Computer skills: MS Office Suite (Outlook, Word, Excel, Publisher, PowerPoint, etc)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Software
Ms Office Suite
EClinical Works
Office Equipment
Timeline
Administrative Assistant
Gastroenterology Institute of Orlando
08.2023 - 10.2023
Office Assistant/Receptionist
Gastro Health
06.2022 - 01.2023
Office Assistant
ProBuilders LLC
06.2020 - 06.2022
Bachelor of Science - Computer Science
Full Sail University
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