Lucia Pimentel
Conyers,GA
Summary
Aims to Perform projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in team setting to complete all job related duties, maintain safe working conditions . Known for performing tasks and job duties quickly and with minimal supervision. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Electriction & Material Handler
Hillphoenix
Conyers , Georgia
04.2022 - Current
- Organized warehouse shelves, racks, and bins for proper storage of materials.
- Collaborated with My Teamlead and Team to develop efficient methods for storing Inventory and to perform work duties in an immaculate manner.
- Monitored stock levels and placed orders when necessary to replenish supplies.
- Managed work area cleanliness by following company guidelines for organization.
- Reported any malfunctions or damages of material handling equipment promptly.
- Ensured compliance with safety regulations while operating material handling equipment.
- Assisted with physical inventories as needed by counting parts accurately and quickly.
- Supported other warehouse personnel in completing tasks efficiently.
- Packed merchandise into boxes in preparation for safe shipment.
- Loaded completed orders on pallets according to delivery Dates.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Sorted and organized inventory in warehouse facilities.
- Collaborated with team members to streamline workflow processes.
- Assisted in training new employees on warehouse procedures.
- I would prep and set up Panels according to the Electrical Drawing that was given to me by the departments team lead.
- I would Correct Other employees errors within the House Department.
- I would Assemble Small Panels and Denrails for The Power wall Department according to how they trained me.
- I would prep Compressors in the APAK Department and assemble The boxes that were to be used for them.
Distributer of Packaged Meals & After School Tutor
Bold Ministries
Conyers , GA
02.2021 - 09.2022
- I Worked for a nonprofit organization where i would feed people who were in need .
- I would go to Designated areas to distribute meals to families who had children.
- I would package The meals according to our policy and would assist in making the meals for those in need.
- I got promoted to work at the afterschool program we had for the children of the community where we would assist with their homework, Plan Extracurricular activities to prepare them for the future.
- Our goal was to help the People who were in need in whatever way we could.
Puller & Boxer
Mcbride Research Labs
Decatur, GA
09.2020 - 02.2021
- Worked collaboratively with team members to reach daily productivity goals set by management.
- Kept work area clean at all times following proper sanitation protocols.
- Followed safety regulations while operating material handling equipment such as forklifts and pallet jacks.
- Pulled products from shelves according to customer orders and placed them in designated areas for packing.
- Prepared invoices, shipping labels, and other documentation accurately.
- I Would not just focus on pulling small orders but also Big Pallet orders for example for Walgreens etc.
- I had a basic understanding of how to issue the small orders and to print the shipping label but the big pallet orders we would have someone designated to take care of that .
- I would make sure my area was stocked up as well as my packing materials.
Fast Food Associate
Dairy Queen Grill & Chill
Conyers , GA
08.2018 - 05.2019
- Followed health code regulations while handling food items safely.
- Packaged food orders according to customer requests.
- Demonstrated knowledge of menu items through verbal communication with customers.
- Greeted customers and answered questions regarding menu items.
- Cleaned and organized the dining area, kitchen and equipment.
- Handled customer complaints in a professional manner and followed up with management if needed.
- Stocked shelves with supplies such as napkins, straws, condiments.
- Provided excellent customer service to ensure satisfaction with each order placed.
- Maintained a clean working environment by sweeping floors, washing dishes, emptying trash cans and cleaning grills.
- Operated cash registers and handled money transactions accurately.
- Managed drive-through window operations efficiently during peak hours of business.
- Provided quality customer service by adhering to company policies and procedures.
- Communicated effectively with co-workers to ensure smooth workflow.
- Greeted customers and took their orders in a friendly and efficient manner.
- Collaborated with other team members to ensure timely completion of tasks.
- Communicated effectively with fellow staff members regarding customer complaints or feedback.
- Restocked supplies such as napkins, condiments for the convenience of customers.
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
- Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
- Kept customer and food preparation areas clean and well-organized.
- Operated cash register and received payment from customers in cash or credit form.
- Served orders to customers at windows, counters and tables.
- Greeted customers to take food orders and provide information about menus.
- Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Promoted food items, beverages and desserts to increase sales.
- Organized food items on serving trays and in carry-out packages.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Processed payments on cash register and counted back bills and change to patrons.
Crew Trainer
McDonald's
Conyers , GA
06.2017 - 08.2018
- Assisted management in developing strategies to improve customer service standards.
- Provided constructive feedback and one-on-one coaching to employees.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- I would take orders, bag and cash the customers out giving an exceptional customer service.
- I would cross train in Front counter as well as drive thru.
- I would Prep the foods as well as the machines that produced the Soft serve that we had to offer to the public.
- I would maintain a Organized and clean area as i worked always in a professional manner.
- I would treat every customer with respect and kindness.
Education
High School Diploma -
Heritage Highschool
2400 Granade Rd SW, Conyers, GA 30094 05-2019
Skills
- Equipment safety
- Material Handling
- Warehouse Organization
- Pallet Jack Operation
- Pick Ticket Orders
- Positive Attitude
- Heavy Lifting
- Customer Service
- Teamwork and Collaboration
- Cycle Counts
- Good Housekeeping
- Bill of Lading knowledge
- Attention to Detail
- I am aware of how to operate a Cherry Picker in a safely and professional manner
- I am willing to learn anything and am open for any opportunity that is given to me so i can be able to learn and grow as a person
- I am a team player and I can communicate well with my team
- I am really organized even when i work
- I respect the chain of command
- I am Bilingual
- Creativity
- Responsibility
- Communication skills
- Multitasking skills
Timeline
Electriction & Material Handler
Hillphoenix
04.2022 - Current
Distributer of Packaged Meals & After School Tutor
Bold Ministries
02.2021 - 09.2022
Puller & Boxer
Mcbride Research Labs
09.2020 - 02.2021
Fast Food Associate
Dairy Queen Grill & Chill
08.2018 - 05.2019
Crew Trainer
McDonald's
06.2017 - 08.2018
High School Diploma -
Heritage Highschool
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