Lucia rosales
Los Angeles,California
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
6
6
years of professional experience
Work History
Experience Assistant Manager
Carl's
01.2019 - 12.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and implemented business strategies to achieve business goals and stay competitive.
Store Associate
Fashion Nova
10.2020 - 07.2021
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Located merchandise across various stores to address customer needs.
- Increased sales and customer satisfaction through personalized servicing.
Shift Leader
Target
03.2016 - 07.2018
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
No Degree - Social Studies Education
Pasadena City College
Pasadena, CA06.2027
High School Diploma -
Bell Gardens High School
Bell Gardens, CA06.2015
Skills
- Managing Terminations
- Managing Multiple Tasks
- Social Media Platforms
- Strategic Planning
- Managing Cash Register
- Brand Management
- Issue and Conflict Resolution
- Job Assignments
- Coaching and Mentoring
Timeline
Store Associate
Fashion Nova
10.2020 - 07.2021
Experience Assistant Manager
Carl's
01.2019 - 12.2021
Shift Leader
Target
03.2016 - 07.2018
No Degree - Social Studies Education
Pasadena City College
High School Diploma -
Bell Gardens High School
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