Operations & Events Coordinator
Human Rights Campaign
2021 - 2022
- Enhanced customer satisfaction through clear communication channels and addressing concerns promptly.
- Utilized various computer software systems and machinery to fulfill production request for printed campaign and protest materials and mailers for various departments.
- Assisted with pride storage, inventory, shipping and fulfillment project during pride season and other events and program by ordering supplies, catering, and set-up and break-down of event spaces to meet the event requirements.
- Interact professionally and courteously with event organizers, caterers, and attendees to ensure total satisfaction of event. Ensured technology resources (projectors, laptops, zoom equipment, etc.) were available and functioning as per event requirements.
- Resolved escalated complaints and conducted training sessions for new hires on safety protocols and company policies and procedure. Coordinated with service providers to facilitate on-site maintenance and repair work.
