Lucia Virgillito
Omaha,NE
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
2
2
years of professional experience
Work History
Electronics Sales Associate
Walmart
10.2022 - 04.2023
- Displayed merchandise by arranging in appealing ways to boost sales.
- Checked to see if requested items were available from store's inventory.
- Prioritized helping customers over completing other routine tasks in store.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Head Hostess
Hunan Fusion
04.2022 - 08.2022
- Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
- Answered customer questions about hours, seating, and menu information.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Answered phone calls to take orders, give information and document reservations.
- Assisted customers with delivering orders, carrying additional trays and helping dish out items.
Cashier
Goodwill
02.2022 - 03.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Worked with floor team and managers to meet wide range of customer needs.
Crew Member
Juice Stop
06.2021 - 12.2021
- Worked front counter, drive-thru and other areas.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Accurately operated cash register to process customer payments.
- Reconciled receipt totals, cash and credit payments to address shortages.
Education
High School Diploma -
Gretna Highschool
Gretna, NE12-2023
Timeline
Electronics Sales Associate
Walmart
10.2022 - 04.2023
Head Hostess
Hunan Fusion
04.2022 - 08.2022
Cashier
Goodwill
02.2022 - 03.2022
Crew Member
Juice Stop
06.2021 - 12.2021
High School Diploma -
Gretna Highschool
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