Lucia Williams
Summary
Junior Computer Science student at St. John Fisher University with hands-on experience in software development, database management, and data structures & algorithms. Familiar with Python and SQL, with some experience in Java. Strong foundation in problem-solving and analytical thinking. Experienced in developing school databases, circuit design using Logisim-Evolution, and conducting research on technology's impact on society. Passionate about learning new technologies, collaborating on projects, and applying technical skills to real-world challenges.
Operations management professional with background in optimizing operational workflows and supporting process improvements. Known for reliability and adaptability in dynamic environments, fostering team collaboration and delivering results. Skilled in data analysis and project coordination.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Store Operations Management Intern
Wegmans
02.2020 - Current
- Streamlined operational processes by identifying inefficiencies and implementing effective solutions.
- Contributed to the development of new strategies for optimizing operations, resulting in improved performance metrics.
- Participated in quality assurance initiatives, contributing towards a reduction in defects and increased customer satisfaction rates.
- Applied analytical skills to assess and forecast operational performance, allowing for proactive adjustments and improvements.
- Facilitated communication between departments, helping to streamline internal processes and reduce redundancies.
- Helped resolve operational bottlenecks through diligent troubleshooting and problem-solving skills.
- Gained exposure to various aspects of operations management, including supply chain management, logistics planning, and process improvement techniques.
- Improved workflow efficiency with thorough analysis of current procedures and proposing necessary adjustments.
- Played an active role in brainstorming sessions aimed at developing innovative ideas for enhancing business performance across all functional areas.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
Bachelor of Arts - Computer Science
St. John Fisher University
3690 East Ave, Rochester, NY 1461805-2026
Skills
- Operational efficiency
- Workflow optimization
- Time management
- Problem-solving
- Customer service
- Staff training/development
- Fast learner
- Programming Language: Python
- Database Management: MySQL and Microsoft Access
- Data Structures & Algorithms
- Attention to detail
- Analytical thinking
Accomplishments
- Developed a school database system in Microsoft Access for CSCI260, managing student, faculty, course, and textbook data.
- Gained hands-on experience in circuit design using Logisim-Evolution for digital logic circuits.
- Worked with Java to write basic programs, gaining experience in object-oriented programming concepts.
Certification
Microsoft Excel 365 Certification
Timeline
Store Operations Management Intern
Wegmans
02.2020 - Current
Bachelor of Arts - Computer Science
St. John Fisher University
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