Lucia C. Thomas

• Oversees all clinical aspects of Adventist Home Assistance Adventist Choice Nursing (AHA/CAN), quality management, and Clinical Staff education and supervision
• Navigates Care of Client/Patient from Discharge to Home with Pre and New Intake Assessments, Formulates Client/Patient Individualized Care Plan, Utilizing DC Summaries to Anticipate Care Needs to ensure safe and competent care is administered to all Clients. Works with SGMC and WOMC Care Navigation Team to support transition of patients to home to decrease Hospital LOS by providing Caregiver Services.
• Monitors and manages clinical operations in a fiscally responsible manner as well as fostering and maintaining positive customer relations in accordance with agency policies and procedures governing regulations
• Facilitates staff resources, coordination and implementation of clinical education and orientation all Clinical staff
• Oversees and Implement Quality and Patient Safety Initiatives
• Ensure agency survey readiness and compliance with RSA/NRSA/JCAHO/MD Accreditation
• Develops, monitors and analyzes budget and financial information and utilizes all resources in an effective and economical manner.

• Assumed responsibility for the overall quality of nursing care provided by 80+ FTEs on the 30 bed Progressive Care Unit, 33 bed Medical Oncology, 30 bed COVID unit, 13 Bed Overflow, Central Telemetry Department and Diabetes Education Department
• Worked with Physicians, CMO, CNO to adopt and incorporate quality initiatives and core measures
• Made decisions regarding activities in area of responsibility based on Hospital Administrative Policies and Procedures, Human Resource Policies and Procedures, Department of Nursing Standards, and Unit Standards
• 2 Time Award Winner for High Employee Engagement Scores Top Performer Above 50 Associates
• Provided oversight for opening 8 newly renovated rooms
• Participated actively in organizational leadership development and nursing leadership succession planning
• Organized, directed and supervised daily nursing services to assure adequate staffing coverage for providing quality care
• Participated in recruiting, interviewing, evaluating, and hiring personnel to meet staffing needs
• Participated in the development, implementation, and maintenance of the hospital quality assurance program through evaluation of services rendered, quality improvement and regulatory compliance
• Evaluated long and short-range equipment and supply requirements and for nursing care by forecasting service levels and quantity of materials on hand
• Assesses capital and non-capital clinical needs for bedside nursing care with all clinical Nurse Coordinators and make proposals to senior leadership staff
• Used education and development resources appropriately to advance clinical performance and assure regulatory compliance
• Participates in development of new patient care programs for expansion of nursing care services in conjunction with growth initiatives assessing, clinical readiness, and assisting with implementation of action plans for improvement
• Coordinated annual budget process for clinical areas and participates in MOR reviews
• Reviewed clinical and financial data to assess pertinent opportunities for improvement
• Demonstrated initiative in self-development and education
• Served as a role model for hospital employees in professional behavior and accountability.

• Functioned as a liaison between Patient Access Services(PAS) and the various departments throughout the Hospital in the availability of beds to ensure the prompt and accurate placement/assignment of patients into a bed/unit
• Worked with Nursing and other clinical departments in determining the best placement of a patient with regard to the patient's clinical needs and the availability of services
• Responsible for the development, administration and operations of navigating the patient flow and throughput as well as facilitating cross-matrixed teams
• Oversight of system-wide initiatives and outcome measurements related to patient throughput
• Drove performance to achieve a common vision across the health system to develop and coordinate improved operations and level of patient care by optimizing flow through the acute care setting, during transition, and into the post-acute services required
• Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.

Medstar Washington Hospital Center

Medstar Washington Hospital Center