Lucia (Lucy) Avellanoza
Earlimart,CA
Overview
8
8
years of professional experience
1
1
Certification
Work History
HR Administrative Assistant/Receptionist
Wonderful Citrus
05.2022 - 04.2024
- Processed Sales transactions, dealt with daily customers, ensured quality of merchandise was being distributed, Keeping medical records of employees, Responsible for COVID tracking, merging and generating OSHA/AB685 Notices, telephone screening, schedule for screenings, onboarding and off boarding, generate HR rehire schedules, create spreadsheets, answer multi-lined phone system
- Seek for potential candidates, perform phone screenings, email supervisors and schedule interviews, and drug screenings
- Kept an open line of communication with employees, Supervisors and Recruiting through calls, text, and emails
- Register visitors, help coordinate high traffic volume of employees and visitors
- Assist in coordination and preparation for tours and prepping equipment
- Order supplies for office
- Help arrange conference rooms and keep organized, assist with employee relations
- Interviewed potential candidates
COVID Screening Manager/ Surveillance Testing Admin
Healthy Space/Lyneer/wonderful citrus
09.2020 - 07.2021
- In charge of over seeing employees, creating schedules, running reports, COVID testing for Wonderful Halos employees and pre employments, supply ordering, training future employees, screen potential employees to whom might meet job qualifications, reviewed and signed off on timesheets, reviewed PTO requests and ensured our facilities worked in a timely manner
- Creating spreadsheet reports along with emailing and confidential information to multiple outside resources and agencies
- Performed investigations and followed employee relations
- Followed HIPAA regulations and policies of confidentiality.
Registered Medical Assistant
HCCA Tulare Medical Clinic
06.2017 - 08.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared and administered medications to alleviate patient symptoms.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures, and care plan instructions.
- Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
- Supported diagnostic processes with proficient collection of specimen samples for laboratory testing purposes.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Enhanced patient care by efficiently performing routine tests and measurements.
- Collaborated with the healthcare team to create personalized care plans for patients.
- Increased efficiency in the workplace by organizing and maintaining a clean and functional work environment.
- Aided in the prevention of illnesses by administering vaccinations according to established protocols.
- Strengthened patient-provider relationships through compassionate communication and attentive listening skills.
- Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
- Managed inventory of medical supplies and equipment to maintain optimal clinic operations.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
RMA/ Office Technician/Medical Records Clerk
Allied Staffing Agency- WSP
01.2016 - 06.2017
- Delivered DME supplies, kept documentation on all Deliveries sent to yards, scheduled Inmates, created ducats, medical records
Education
Associate in Medical Assisting -
Milan Institute-Visalia
06.2011
GED -
Mcfarland High School
Mcfarland, CA06.2002
Skills
- Injections
- EMR
- Vital Signs
- Patient Care
- Receptionist
- CPR
- EKG
- Microsoft Word
- CPR Certified
- EHR
- Scheduling
- Medical Records
- Medical Scheduling
- Triage
- Medical Office Experience
- Transcription
- HIPAA
- Front desk
- Medical terminology
- Microsoft Excel
- Spanish
- English
- 10 key calculator
- QuickBooks
- Medical Receptionist
- Public relations
- Customer service
- Bookkeeping
- Insurance Verification
- Office management
- Calendar management
- Typing
- Organizational skills
- Phone etiquette
- Data entry
- Multi-line phone systems
- Office experience
- EMR systems
- Medical records
- Vital signs
- Interviewing
- Human resources
- Recruiting
- Cash register
- Bilingual
- Writing skills
- Communication skills
- Cash handling
- Microsoft Office
- Management
- Executive administrative support
- Time management
- Employee Orientation
Certification
- CPR Certification
- AHA Certification
- Certified Medical Assistant
- AED Certification
Assessments
- Cleaner fit, Proficient, 04/01/24, Measures the traits that are important for successful cleaners
- Work style: Reliability, Proficient, 05/01/24, Tendency to be reliable, dependable, and accountable at work
- Supervisory skills: Motivating & assessing employees, Proficient, 02/01/24, Motivating others to achieve objectives and identifying improvements or corrective actions
- Spreadsheets with Microsoft Excel, Proficient, 05/01/24, Knowledge of various Microsoft Excel features, functions, and formulas
- Medical terminology, Proficient, 04/01/24, Understanding and using medical terminology
- Time management skills, Proficient, 04/01/24, Managing one's own time to complete tasks quickly and efficiently
- Customer focus & orientation, Proficient, 02/01/24, Responding to customer situations with sensitivity
- Filing & organization, Proficient, 04/01/24, Arranging and managing information or materials using a set of rules
- Work style: Reliability, Proficient, 04/01/24, Tendency to be reliable, dependable, and act with integrity at work
Languages
Spanish
Native or Bilingual
Timeline
HR Administrative Assistant/Receptionist
Wonderful Citrus
05.2022 - 04.2024
COVID Screening Manager/ Surveillance Testing Admin
Healthy Space/Lyneer/wonderful citrus
09.2020 - 07.2021
Registered Medical Assistant
HCCA Tulare Medical Clinic
06.2017 - 08.2020
RMA/ Office Technician/Medical Records Clerk
Allied Staffing Agency- WSP
01.2016 - 06.2017
Associate in Medical Assisting -
Milan Institute-Visalia
GED -
Mcfarland High School