Lucian M. Santiago Alvarado

Work History

Amazon

Lakeland, FL

10.2020 - Current

Worked safely around moving machinery.
Prepared orders for shipment by systematically picking, packing and labeling merchandise.
Wrapped pallets in shrink wrap prior to loading.
Checked packages and merchandise for damage and notified vendors.
Consistently lifted materials weighing as much as 50+ pounds.
Picked and packed order items.
Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Disposed of damaged or defective items or coordinated returns to vendors for covered items.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Shipped material and performed boxing, packing, labeling and preparation of related documents.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
Kept work areas neat, clean and free from debris.

Marshalls

Davenport, FL

07.2018 - 10.2020

Marshalls, jobs involve various customer service and merchandising duties.
She provided positive first impressions to welcome existing, new and potential customers.
Arrange items on store racks and shelves, ensure accurate pricing, help shoppers locate merchandise, clean checkout area, and handle customer inquiries regarding Marshall's goods and services.
Issue receipts, refunds, credits, or changes due to customers.
Receive payment by cash, check, credit cards, voucher, or automatic debits.
Assist customers by providing information and resolving their complaints.
Helped customers locate products and checked store systems for merchandise at other sites.
Greet customers entering the establishment.
Establish friendly connections with customers.
Answer customers' questions and provide information on procedures and policies
Process merchandise returns and exchanges.
Managed over 60+ customers per day on the shift.

Self-employed

Cidra, Puerto Rico

01.2015 - 08.2018

Disinfected and mopped bathrooms to keep house sanitary and clean.
Disposed of trash and recyclables each day to avoid waste buildup.
Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Hand-dusted and wiped down bedroom furniture, fixtures and window sills to keep areas clean and comfortable.
Dusted picture frames and wall hangings with cloth.
Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Verified cleanliness and organization of storage areas and carts.
Adhered to professional house cleaning checklist.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Documented and reported necessary furniture and house repairs observed.
Vacuum/ sweep and mop floors.