Luciana Batistella
Revere,MA
Summary
Attentive and goal-focused brings successful approach to cultivating complex best practices to meet organizational and regulatory expectations. Detail-oriented focus on achieving expected outcomes. Enthusiastic hard worker with expertise in cultivating lucrative client relationships and implementing better processes and procedures.
Overview
36
36
years of professional experience
Work History
Independent Consultant
Arbonne
Irvine, CA
03.2018 - Current
- Developed and implemented strategies to increase regional sales volume.
- Conducted regular meetings with district managers to review performance and provide guidance.
- Provided strategic advice, technical guidance, and process improvement support to clients.
- Ensured all work was completed according to established quality standards while meeting deadlines.
- Kept customer information confidential and handled details accurately.
- Conducted events online and at individual homes to promote products.
Radio/Co Hoster Producer
Eduardo A de Oliveira- Programa A Hora da Noticia
Framingham, MA
11.2011 - Current
- Conducted interviews with guests and call-in listeners on air.
- Greeted guests in studio and provided a comfortable environment for them to share their stories.
- Assisted in the development of promotional materials for upcoming events and shows.
- Monitored comments from listeners via email, social media platforms., responding where appropriate.
- Managed multiple tasks simultaneously while hosting live radio programs.
- Interviewed show guests about lives, work or topics of current interest.
- Researched topics before writing scripts and reporting on findings.
- Built relationships with sponsors to promote endorsements.
- Read news flashes to inform audiences of important events.
- Reported breaking news and reports informing audiences of important events.
Accounting Teller
Banrisul
Joinville, SC- Brazil
08.1989 - 08.2000
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Verified customers' identification to ensure compliance with laws and regulations.
- Balanced cash drawers on a daily basis.
- Assisted customers in opening new accounts and completing required paperwork.
- Answered customer inquiries regarding bank products and services.
- Researched discrepancies between actual cash amounts and records of transactions for accuracy.
- Performed daily reconciliation of teller drawer within established limits.
- Adhered strictly to all security procedures related to handling money at the teller window.
- Built and maintained client relationships through quality, personalized interactions.
- Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
- Identified and reported suspicious behavior to security personnel as appropriate.
- Trained employees on cash drawer operation.
- Opened new checking, savings and lines of credit for customer accounts.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
- Received and counted daily inventories of cash, drafts and checks.
Store Manager
USAFLEX shoes
Framingham, MA
02.2024 - 12.2024
- Planned special promotions or discounts based on market trends.
- Monitored inventory levels and placed orders to restock shelves.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed daily banking activities such as deposits and withdrawals.
- Implemented efficient systems for tracking stock movement.
- Updated POS system with new products and promotional offers.
- Established customer service standards and monitored staff compliance.
- Prepared monthly reports on sales figures, expenses, profits.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Updated and maintained store signage and displays.
- Delegated work to staff, setting priorities and goals.
Education
Bachelor in Clinical Psychoanalysis - Clinical Psychoanalysis
SPOB-Orthodox Psychoanalyses Society of Brazil
RJ-Brazil11.1999
BBA - Finance
UNIVILLE
Joinville-SC- Brazil03.1994
Skills
- Inventory Coordination
- Team Development
- Sales Leadership
- Quality Assurance
- Safe and Vault Operation
Timeline
Store Manager
USAFLEX shoes
02.2024 - 12.2024
Independent Consultant
Arbonne
03.2018 - Current
Radio/Co Hoster Producer
Eduardo A de Oliveira- Programa A Hora da Noticia
11.2011 - Current
Accounting Teller
Banrisul
08.1989 - 08.2000
Bachelor in Clinical Psychoanalysis - Clinical Psychoanalysis
SPOB-Orthodox Psychoanalyses Society of Brazil
BBA - Finance
UNIVILLE
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