Rociana Berry
Houston,Tx
Summary
Safety-conscious security team member with excellent communication skills and eye for detail. Skilled at handling and resolving conflicts professionally. I am well versed in many fields of study that connect to each other. Dynamic food service professional within fast food landscape. As well as trained in the Culinary industry. Driven toward continuous improvement and committed to going above and beyond to complete tasks and assist other team members. Well-versed in standard food prep techniques as well as safe food-handling standards.
Overview
7
7
years of professional experience
Work History
Security Officer
DSI
06.2022 - Current
- Reporting and observing while also securing areas and having excellent customer service skills.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Security Officer
GardaWorld
11.2021 - 05.2022
- Reporting and observing while also securing areas and having excellent customer service skills.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Cashier
Whataburger
01.2021 - 10.2021
- Serving Customers and taking orders.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Supervisor of Operations
Food Max
10.2020 - 12.2020
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
- Acted as a liaison between upper management and staff members, effectively communicating expectations from both parties while addressing any concerns that arose during operations.
Food Prep
University Housing And Dining Services
07.2018 - 09.2020
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Coordinated with food preparation staff for time plating and delivery of meals to dining room guests to guarantee freshness and acceptable temperature.
- Transferred supplies and equipment between storage and work areas to support food preparation.
Dispatcher Office Assistant
HP Truckline
01.2017 - 06.2018
- Improved response times by efficiently prioritizing and dispatching emergency calls.
- Enhanced communication between field units and office personnel by managing radio transmissions and phone communications.
- Maintained accurate records of dispatched calls, ensuring thorough documentation for future reference.
- Contributed to a smooth-running office environment by providing clerical support such as filing, data entry, and document preparation.
Education
Associates Degree in Culinary Arts -
Auguste Escoffier School of Culinary Arts
Associate of Arts - Culinary Arts
Lonestar Community College
08.2019
Benjamin O Davis Senior High School
06.2018
Skills
- Customer service experience
- Cost Control
- Security Experience
- Emergency Response
- CCTV Monitoring
- Emergency Management
- Safe Food Handling
- Inventory Stocking
- Stock Rotation
- Food Service
- Food Preparation
- Kitchen Organization
- Workstation Maintenance
- Baking Techniques
- Culinary Techniques
- Allergen Awareness
Timeline
Security Officer
DSI
06.2022 - Current
Security Officer
GardaWorld
11.2021 - 05.2022
Cashier
Whataburger
01.2021 - 10.2021
Supervisor of Operations
Food Max
10.2020 - 12.2020
Food Prep
University Housing And Dining Services
07.2018 - 09.2020
Dispatcher Office Assistant
HP Truckline
01.2017 - 06.2018
Associates Degree in Culinary Arts -
Auguste Escoffier School of Culinary Arts
Associate of Arts - Culinary Arts
Lonestar Community College
Benjamin O Davis Senior High School
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