Luciana Egan

Expertly handled homeowner association, violations, demonstrating a keen understanding of regulatory, frameworks and maintaining property standards. Authorized and manage noncompliance letters to tenants addressing lease or code violations promptly to uphold property integrity. Successfully initiated, and managed tenet accounts with vendors, optimizing, efficiency, and transaction and service delivery provided comprehensive assistance to potential tenants, guiding them through the application process, and addressing property inquiries to enhance leasing experience. Diligently responded to emails from clients and tenants, showcasing, strong communication skills and ensuring prompt issue resolution. Conducted meticulous, move out inspections, documenting property condition, meticulously and ensuring compliance with lease agreement. Effectively scheduled and coordinated maintenance orders with vendors, insuring, timely issue, resolution, and overall property upkeep. Swiftly answered emergency calls from tenants, demonstrating efficiency and resolving urgent issues and prioritizing tenant satisfaction. Detailed administration process in the leasing office, ensuring seamless operations and meticulous documentation. Wisely saved company over $18,000 or more per year in expenses. Administrative excellence. Trained four new employees in one month. Increased revenue and rentals less than six months. Regulatory compliance management. Strong communication and interpersonal skills. Prompt issue resolution efficiency. Diligent and detail oriented, professional with a proven track record in leasing office administration proven ability to establish and maintain client relationship and ensure operational efficiency, excels and customer focused environments, constantly achieving high customer satisfaction and building a loyal clientele looking to contribute these skills in a dynamic setting. My customer satisfaction rating and interpersonal skills will be an asset to your company. Authorized to work in the US for any employer.