Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

LUCIANA SOUZA RAMOS

Aventura

Summary

Dynamic restaurant manager with extensive experience in food preparation and service. Proven ability to inspire teams to excel in high-pressure situations while maintaining quality and safety standards. Expertise in implementing cost control measures to enhance operational efficiency.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Manager La Pizza & La Pasta

Eataly Aventura
Los Angeles
05.2025 - Current
  • Contributed to successful opening of Eataly Aventura, achieving operational milestones.
  • Designed and implemented systems to enhance service flow.
  • Trained new staff to meet brand standards and support team development.
  • Collaborated with leadership to ensure seamless daily operations from launch.
  • Proposed and executed improvements to resolve initial operational challenges.
  • Managed daily operations, ensuring efficient workflow and high productivity.

Manager La Pizza & La Pasta | Capri

Eataly Los Angeles
Los Angeles
06.2024 - 05.2025
  • Oversaw daily operations for two high-volume restaurants, achieving $60K in daily sales.
  • Directed training for over 80 servers, bartenders, and support staff to maintain high hospitality standards.
  • Managed labor costs, scheduling, and beverage orders to maximize efficiency and profitability.
  • Processed payroll for FOH team, ensuring accuracy and timeliness.
  • Implemented brand-standard activations and trained team on execution.
  • Collaborated with events team to plan and execute seamless events.
  • Assisted in hiring and ongoing development of staff to foster a motivated workforce.
  • Led guest recovery initiatives to enhance customer satisfaction and loyalty.

Pasta Chef and Assistant Manager

Uovo
Los Angeles
02.2022 - 11.2023
  • Achieved high accuracy in dish preparation, ensuring consistent customer satisfaction.
  • Maintained inventory accuracy and cleanliness in compliance with FIFO standards.
  • Contributed to supply ordering decisions to optimize operational efficiency.
  • Trained new team members, enhancing overall team performance.

Founder & CEO

We Cook Green
Los Angeles
01.2019 - 07.2020
  • Directed daily operations and management meetings to drive business growth.
  • Conducted market research and analysis to assess viability and profitability.
  • Developed comprehensive plant-based menu as Head Cook, enhancing service offerings.
  • Oversaw marketing strategies and social media management to increase brand visibility.
  • Organized contracts in compliance with state and local regulations.
  • Designed and tested efficient delivery system to optimize service logistics.
  • Implemented eco-conscious practices, reducing waste while supporting local enterprises.

Education

Hospitality Major / Minor in Culinary Arts

Universidade Federal De Pernambuco
PE, Brazil
12.2012

Skills

  • Organizational skills
  • Leadership and effective communication
  • Customer service excellence
  • Recruitment and training
  • Inventory management
  • Food safety compliance
  • Menu development
  • Cost control strategies
  • Attention to detail
  • Culinary skills
  • Kitchen equipment operation

Languages

English
Full Professional
Spanish
Professional
Portuguese
Native/ Bilingual

Certification

  • ServSafe Manager Food Handlers Certificate,

Timeline

Manager La Pizza & La Pasta

Eataly Aventura
05.2025 - Current

Manager La Pizza & La Pasta | Capri

Eataly Los Angeles
06.2024 - 05.2025

Pasta Chef and Assistant Manager

Uovo
02.2022 - 11.2023

Founder & CEO

We Cook Green
01.2019 - 07.2020

Hospitality Major / Minor in Culinary Arts

Universidade Federal De Pernambuco

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