Luciana Thomas
San Diego,CA
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Overview
10
10
years of professional experience
Work History
Independent Contract Driver
GoPuff/Amazon/Uber
San Diego, CA
01.2019 - Current
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Fleet Manager
U Save Car and Truck Rental
San Diego, CA
05.2023 - 07.2024
- Ensure a daily physical fleet check is carried out and anomalies rectified. Manage rentals to minimize bad debt and maintain proper asset management. Oversee the proper security procedures for keys, equipment and assets. Respond to customer's inquiries and/or issues.
- Train new hires; Address employee complaints or performance issues as needed; Check in with employees regularly to determine satisfaction and schedule shifts.
- Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Positively interacted with customers, upper management and shop department, which helped improve overall communication.
Field Manager
Wipro Technologies
San Diego, CA
01.2015 - 01.2024
- Led and supervised inventory team, conducting training and setting appropriate schedules. (2014 - 2015 A.R.T)
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding. (2014-2015 A.R.T)
- Supervised 10-20 inventory control personnel to support correct goods management and achievement of performance goals.
- Enhanced inventory accuracy by conducting regular audits and reconciling discrepancies in a timely manner.
- Enhanced inventory accuracy by implementing systematic organization while maintaining data integrity.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Participated regularly in physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
- Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory process.
Education
Phlebotomy
California College-San Diego
San Diego, CA01-2009
Skills
- Strong Work Ethic
- Self-motivation and discipline
- Customer Service
- Scheduling
- Teamwork and Collaboration
- Attention to Detail
- Problem-solving abilities
- Excellent Communication
- Multitasking Abilities
Timeline
Fleet Manager
U Save Car and Truck Rental
05.2023 - 07.2024
Independent Contract Driver
GoPuff/Amazon/Uber
01.2019 - Current
Field Manager
Wipro Technologies
01.2015 - 01.2024
Phlebotomy
California College-San Diego