Summary
Work History
Education
Skills
Timeline
Generic

Luciane Erhard

Fort Lauderdale,FL

Summary

Dynamic Retail Sales Associate with a proven track record at Any, where exceptional customer service and teamwork led to consistently exceeding sales targets. Skilled in point-of-sale operations and retail sales, with a knack for creating engaging product displays that boost customer satisfaction and loyalty. Demonstrated ability to train peers, enhancing team efficiency and performance. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Retail Sales Associate

Any
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Supported store leadership in implementing new merchandising strategies to improve product positioning.
  • Greeted customers and provided outstanding customer service.
  • Monitored sales trends to advise on restocking, ensuring popular items were always available.
  • Streamlined checkout process, reducing wait times and improving customer satisfaction.
  • Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
  • Collaborated with team members to meet daily sales targets, contributing to overall store success.
  • Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.
  • Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Answered questions about store policies and addressed customer concerns.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

Education

COM.EXT ADM - Business Administration

INSTITUTO METODISTA CENTENARIO
RUA : DOUTOR TURI-CENTRO SANTA MARIA RS
02.2011

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration
  • Time Management
  • Retail Sales
  • Reliability and punctuality
  • Flexible Schedule
  • Product Knowledge
  • Professional Appearance
  • Retail Store Operations
  • Sales trends
  • Point of sale operation
  • Fashion sense

Timeline

Retail Sales Associate

Any

COM.EXT ADM - Business Administration

INSTITUTO METODISTA CENTENARIO
Luciane Erhard