Summary
Overview
Work History
Education
Skills
Timeline
Generic

Luciano DeMatteo

Sioux Falls,SD

Summary

Dynamic leader with a proven track record at Billion Auto, adept in sales funnel management and team collaboration. Excelled in growing sales accounts and leading teams to exceed revenue goals. Skilled in customer complaint resolution and sales operations, demonstrating adaptability and multidisciplinary team leadership. Achieved significant growth by leveraging organizational skills and goal setting.

Overview

19
19
years of professional experience

Work History

Fleet Sales Manager

Billion Auto
Sioux Fall, SD
09.2023 - 08.2024
  • Organized events to promote fleet products and services in local markets.
  • Evaluated fleet service spending, vehicle conditions and service needs regularly to identify trends and growth opportunities.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Attended trade shows and industry conferences in order to meet potential clients.
  • Coached, developed and motivated team to achieve revenue goals.

Sales Manager

Billion Chrysler Jeep Dodge Ram Fiat
Sioux Falls, SD
05.2014 - 10.2023
  • Created and presented monthly reports to management on sales performance.
  • Participated in negotiations with vendors regarding product purchases or contracts.
  • Performed sales consultations and educated clients on products and services.
  • Established relationships with key clients, while maintaining existing customer base.
  • Managed daily operations of sales department, including supervision of staff members.
  • Conducted regular meetings with staff members to review goals and objectives for the quarter and year.

Salesperson

Billion Chrysler Jeep Dodge Ram Fiat
Sioux Falls, SD
05.2011 - 05.2014
  • Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
  • Developed key customer relationships to increase sales.
  • Acquired new customers and identified unique needs to deliver relevant products.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Provided personalized service to build relationships with customers.
  • Negotiated deals and handled complaints or objections.
  • Resolved customer complaints promptly and efficiently.

Cabinet Maker

Bullseye Cabinet Co
Sioux Falls, SD
06.2008 - 05.2011
  • Inspected each product upon completion to evaluate overall quality, assign grades and remove unacceptable products.
  • Finished cabinetry with stains, paints, and varnishes.
  • Adhered to production deadlines and reported delays to supervisors.
  • Installed finished products in residential homes or commercial businesses.
  • Finished cabinets by sanding, staining and installing.
  • Utilized various tools, equipment, materials and forming systems to complete construction tasks.

Assistant Store Manager

JC Licht Paint Co
Wheaton, Ill
05.2005 - 06.2008
  • Provided training to new employees on company policies and procedures.
  • Delegated work to staff, setting priorities and goals.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Managed day-to-day operations including scheduling shifts, assigning tasks.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Oversaw coaching and guidance of store employees to foster advancement in work operations.

Education

High School Diploma -

Rich East High School
Park Forest, IL
05-1998

Some College (No Degree) - Chemisty And Biology

Valparaiso University
Valparaiso, IN

Skills

  • Organizational skills
  • Goal setting and achievement
  • Sales funnel management
  • Team collaboration
  • Multidisciplinary team leadership
  • Team leadership
  • Pre-sales support
  • New hire onboarding
  • Sales plan implementation
  • Training development
  • Adaptability
  • Sales operations
  • Customer complaint resolution

Timeline

Fleet Sales Manager

Billion Auto
09.2023 - 08.2024

Sales Manager

Billion Chrysler Jeep Dodge Ram Fiat
05.2014 - 10.2023

Salesperson

Billion Chrysler Jeep Dodge Ram Fiat
05.2011 - 05.2014

Cabinet Maker

Bullseye Cabinet Co
06.2008 - 05.2011

Assistant Store Manager

JC Licht Paint Co
05.2005 - 06.2008

High School Diploma -

Rich East High School

Some College (No Degree) - Chemisty And Biology

Valparaiso University

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Luciano DeMatteo