Luciano J. Satine Sterling
Holland,USA
Summary
Dynamic Senior Manager of Infrastructure Operations at Dana Incorporated, recognized for transforming a complex server environment to 97% virtualization. Expert in strategic planning and complex project management, achieving significant operational efficiencies. Proven leader in infrastructure management and team development, driving innovation and cost improvements across global data centers. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
37
37
years of professional experience
Work History
Senior Manager of Infrastructure Operations
Dana Incorporated
Maumee, USA
04.2019 - Current
- Converted an environment of 147 Plants and 3 Datacenters from 44% virtual and 56% physical servers with complicated setup of recovery points with the DR sites to an environment of 97% virtual and standardized in hardware, storage and backups managed centrally and only 3 % physical servers
- Support of 3 Global Data Centers and 147 remote Plants for a total of 2,746 servers
- Support of 300 Servers in the Cloud
- Design and deployment of standard configurations for the Plants related to servers and storage based on vSAN with 4 standard topologies with a built in resiliency reducing to minimal the business disruption
- Standardization of backups and storage devices initially with EMC Avamar and currently migrated to Rubrik with 3 Regional grids for offsite backups of the Plants and the Air Gaping and Cyber security protection over the backups
- Relocation of 2 Global Datacenter to different locations in a third party hosting partner
- Set Global agreement with 3 of the major partners
- Governance of the outsourcing – manage operation based on metrics and focus on efficiency
- Define and deploy Patching deployment for Windows and Linux Servers OS Globally – 68% fully patched Servers and end user clients in the first 72 hours (total platform 21K devices)
- Define metrics to evaluate the performance of the Platform over CPU, Storage, backups and growth daily and Monthly
- Governance on Patch Management
- Deployment of the standard monitoring platform for the IT services including Network devices, UPS on each location, DHCP monitoring and management, etc
- Change Management fully applied in the Operation area
End User Service Manager
Dana Incorporated
Maumee, USA
05.2011 - 04.2019
- Design and develop Global crisis management for all the different locations and Applications including High Asset Values
- Improvements of the Global Data Center and deployment of the IT Disaster Recovery Plans of the critical applications
- End user support for North America
Mexico & South America IT Regional Manager
Dana Holding Corporation
Valencia, Venezuela
01.2006 - 04.2011
- Design/ Plan & Execution of infrastructure for the Region
- Support corporate business consolidation efforts on the region
Support & Communications Manager
Dana Venezuela
Valencia, Venezuela
10.1999 - 10.2005
- Responsible for the design, plan and execution of new communication network projects for the Andean Region, while improving the existent infrastructure
Echlin de Venezuela IT Supervisor
Dana Venezuela
Valencia, Venezuela
02.1999 - 10.1999
- Responsible for keeping the infrastructure under standards and in continuous improvement, looking for savings in the different Telecommunications services
IT MANAGER
Sanifarma - Pañalex
Valencia, Venezuela
01.1997 - 01.1999
- Provide Leadership and planning the Infrastructure requirements in order to centralize the IT services
IT Manager
Corimon - Cerdex
Valencia, Venezuela
01.1995 - 01.1997
- Provide Leadership and planning the Infrastructure requirements in order to centralize the IT services
IT Chief
Tapas Corona
Caracas, Venezuela
01.1992 - 01.1995
- Provide Leadership and planning the Infrastructure requirements in order to centralize the IT services
Technical Support Caribean Area
Ashton Tate
Caracas, Venezuela
01.1991 - 01.1992
- Customer Support to the different Applications: dBase II,III, III+ and IV; Framework, Applause
System Analyst
Corimon – Colorado Chemicals & Montana Grafica
Caracas, Venezuela
12.1987 - 01.1991
- Provide user support and infrastructure support to all 5 services companies that belong to Corimon Group
- Supporting the Administrative and Office Systems
Education
BACHELOR OF SCIENCE - System Engineering
Universidad Metropolitana
Caracas, Venezuela01.1988
Skills
- Strategic & Operational Planning
- Disciplined Financial Management
- ERP Implementations
- Complex Project Management
- Team Building & Development
- IT & Operational Cost Improvement
- Data Driven, Ongoing Improvement
- Systems Development & Integration
- Process Re-engineering
- Consultative Troubleshooting
- Information Speed & Transparency
- Infrastructure Virtualization
- Transformation/Turnarounds
- Startups, M&A, and Divestitures
- Outsourcing / Out tasking
- Infrastructure management
- Virtualization strategies
Professional Development
- Estilo Dana, C.A. Danaven, Venezuela, 2002
- Quality Information, Fondo Norma, Venezuela, 1992
- DBase IV development, Ashton Tate, Torrance, 1989
Personal Information
- US Citizenship
- Venezuela Citizenship
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Senior Manager of Infrastructure Operations
Dana Incorporated
04.2019 - Current
End User Service Manager
Dana Incorporated
05.2011 - 04.2019
Mexico & South America IT Regional Manager
Dana Holding Corporation
01.2006 - 04.2011
Support & Communications Manager
Dana Venezuela
10.1999 - 10.2005
Echlin de Venezuela IT Supervisor
Dana Venezuela
02.1999 - 10.1999
IT MANAGER
Sanifarma - Pañalex
01.1997 - 01.1999
IT Manager
Corimon - Cerdex
01.1995 - 01.1997
IT Chief
Tapas Corona
01.1992 - 01.1995
Technical Support Caribean Area
Ashton Tate
01.1991 - 01.1992
System Analyst
Corimon – Colorado Chemicals & Montana Grafica
12.1987 - 01.1991
BACHELOR OF SCIENCE - System Engineering
Universidad Metropolitana
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