Luciano Montecino
Moreno Valley,CA
Summary
Dedicated and hard-working individual with extensive experience in customer service, retail, fast food, and emergency medical services. Currently serving as an Emergency Medical Technician (EMT) and seeking opportunities to leverage my skills and training to contribute to a dynamic team in a healthcare or service-focused environmen
Overview
4
4
years of professional experience
Work History
Emergency Medical Technician
Viewpoint Ambulance
Covina, California
12.2024 - Current
- Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
- Rendered direct patient care by stabilizing patients and determining course of action based on triage.
- Utilized proper body mechanics when lifting and moving equipment or assisting
- Respond to emergency calls and provide pre-hospital care for patients in need of immediate medical attention.
- Assess patient conditions, administer basic life support (BLS), and transport patients safely to medical facilities.
- Ensure proper documentation of patient interactions and medical histories.
- Communicate with medical teams and assist in the delivery of care.
Clerk
Staters bros markets
Moreno Valley
10.2022 - 11.2024
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Troubleshot office equipment, computer hardware and software issues.
Manager
Chilis Resturant
Moreno Valley
04.2023 - 10.2024
- Coordinated cross-departmental projects to ensure timely and successful completion.
- Enhanced customer satisfaction through the development of a customer service excellence program.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Implemented quality control measures to uphold company standards.
- Directed recruitment, hiring, and training of new staff members.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Implemented process improvements, resultingin an increase in operational efficiency.
- Provided leadership during times of organizational change or crisis situations.
Clerk
99 Cents Only
Moreno Valley
08.2022 - 12.2022
- Help close and open the stores since I was a key carrier
- Manage money and inventory
- Used Microsoft Word to fill out paperwork for the company
Shelf Stocker
Home Depot
09.2021 - 03.2022
- Completed paperwork associated with stocking duties, including logging deliveries into system database.
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
- Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Answered customer questions about specific merchandise availability and location and offered to replenish empty shelves immediately from warehouse stock.
- Packaged items with appropriate materials to prevent damage during shipping.
- Assisted customers by locating items and loading heavy purchases in vehicles.
- Stocked shelves with merchandise to ensure availability of products for customers.
- Processed special orders from customers via phone or internet and delivered merchandise to customer pickup location.
- Placed products on conveyors for final wrapping and shipment.
Cook
Bakers Drive Thru
Moreno Valley
02.2021 - 03.2022
- Used standardized recipes and other instructions to prepare food.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Ordered supplies as needed for the kitchen.
- Took inventory counts before and after shifts to complete food inventory or storage sheets.
Education
Emt Certificate - Medicine
Ems Healthpro
Riverside, CA10-2023
High School Diploma -
Rancho Vel Verde
Moreno Valley06-2017
Skills
- Condition reporting
- Respiratory assessment
- Vital signs monitoring
- Resuscitation
- Emergency Medical Technician (EMT) License
- Proficient in customer service, cash handling, and retail operations
- Strong communication and interpersonal skills
- Ability to remain calm and effective in high-pressure situations
- CPR and First Aid Certified
- Knowledge of basic medical terminology and emergency response protocols
- Familiar with Microsoft Office Suite and basic computer systems
- Leadership/ team management
- Provided excellent customer service in a fast-paced retail environment, assisting customers with their needs and inquiries
- Managed cash registers, processed transactions, and ensured accurate pricing and stock levels
- Worked collaboratively with team members to achieve sales goals and maintain store organization
Timeline
Emergency Medical Technician
Viewpoint Ambulance
12.2024 - Current
Manager
Chilis Resturant
04.2023 - 10.2024
Clerk
Staters bros markets
10.2022 - 11.2024
Clerk
99 Cents Only
08.2022 - 12.2022
Shelf Stocker
Home Depot
09.2021 - 03.2022
Cook
Bakers Drive Thru
02.2021 - 03.2022
Emt Certificate - Medicine
Ems Healthpro
High School Diploma -
Rancho Vel Verde