
Proactive and results-oriented professional with advanced studies in Business Administration and experience in operations management, customer service, and team leadership, combining strong problem-solving skills with a positive, people-focused attitude.
- Assisted with basic construction and renovation tasks including wall framing, repairs, finishing work, and site cleanup.
- Demonstrated hands-on problem-solving, physical capability, and willingness to learn practical skills.
- Worked collaboratively with contractors to complete projects on schedule.
- Executed interior and exterior painting work with attention to detail and quality finishes.
- Managed project timelines and coordinated with clients to ensure satisfaction.
- Handled surface preparation, paint application, and finishing touches for residential properties.
- Led a team and optimized operational efficiency of the location, achieving 25% improvement.
- Reduced stock shortages by 30% through inventory controls and managed daily cash volumes of approximately one million pesos (Argentina) in sales via PosNet and cash.
- Implemented rapid solutions to complaints, resolving over 90% on first contact, which contributed to a notable improvement in customer experience and a 15% increase in month-to-month sales.
Administrative management
Customer service
Leadership and teamwork
Problem-solving