Lucia V Rojas Hernandez

Manages the availability process and availability team, ensuring that product is made available to the sales team on a timely basis at the appropriate spec. Provides forecasts and monitors the inventory and availability relative to the sales plan. Communicate with production, planning and sales to coordinate crop allocations, order fulfillment and quality control.

Perform quality control inspections in the fields during collection to make sure product meets our quality standards.

Provide counts of available product by area for availability updates as scheduled.

Work with the sales team to ensure availability is loaded for the correct sales groups.

Perform weekly forecasts on a variety of crops, for the weekly Supply/Demand meeting and other ad hoc requests.

Continuously monitor inventory and production compared to plan and identify any discrepancies early enough to react.

Manage the physical inventory process, ensuring accuracy and timeliness. Manage the cycle counts required to maintain an accurate inventory.

Ensure that all team members work in a safe manner and embrace a culture of safety.

Ensuring that work meets standards and addressing any issues or complaints.

Managing inventory and supplies, and ordering more when needed.

Interacting with clients.

Oversee sites and teams of cleaners and cleaning tasks.

Inspects the work area cleaned by cleaners.

Make a positive first impression by welcoming guests with a smile and professional conversation

Handling complaints and concerns, and finding solutions to unique problems.

Orchestrated positive customer service experience by overseeing every area of service operations.

Purchased adequate quantities of food, beverages, equipment and supplies.

Managed business plans to promote profitable food and beverage sales.

Set clear expectation and created a positive work environment for employees.

Conduct daily and weekly inventory on product to maintain paper, food and cleaning items cost at a low percentage to meet budgets.

Oversaw balancing of cash registers, reconciled transactions.

Labor control and schedule.

P & L's reports and red booking.

Maintain a training schedule.