Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Lucia Z. Gonzalez

Tempe,AZ

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

5
5
years of professional experience

Work History

Restaurant Manager

Qdoba
Chaska, MN
01.2024 - 05.2024
  • Implemented effective marketing campaigns to increase revenue and improve brand awareness.
  • Ordered supplies from vendors as needed while staying within budget guidelines.
  • Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Provided exceptional customer service by anticipating guest needs before they arise.
  • Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.

Quality Control Inspector

Northland Forest Products Inc
Shakopee, MN
08.2023 - 05.2024
  • Stacked cut lumber neatly in designated areas for drying, sorting, and storage purposes.
  • Transported wood from the cutting area to storage areas with a wheelbarrow or other equipment.
  • Assisted other departments when needed with tasks related to their duties.
  • Filled out paperwork related to the cutting process accurately and thoroughly.
  • Operated various wood cutting tools, such as chain saws, circular saws and hand saws.
  • Performed routine maintenance on large and handheld power tools to maintain safe and effective operating condition on blades and other moving parts.

Assistant Supervisor

Apex International
Chaska, MN
09.2022 - 02.2023
  • Ensured safety regulations were followed at all times by employees.
  • Collaborated with managers from other departments to ensure smooth workflow across the organization.
  • Inspected finished products visually for conformance with quality standards before packaging them for shipment.
  • Conducted laboratory testing of samples throughout the manufacturing process to verify product specifications were met.
  • Stored hazardous chemicals in a safe manner according to OSHA standards while adhering to established guidelines regarding labeling, storage areas and disposal procedures.
  • Calibrated instruments used for measuring pH, viscosity, specific gravity or other properties of compounds.

Sanitation Technician

Apex International
Chaska, MN
11.2021 - 08.2022

Managed records and sanitation records in accordance with security regulations.

Administered out periodic inspections of the facility to ensure compliance with health codes.

Ensure daily, weekly and monthly cleaning tasks, including scrubbing the floors, scrubbing the walls and emptying the garbage containers.

Successfully sure that all tools and equipment were cleaned and stored properly after use.

Oversaw the mechanical parts in ideal conditions cleaning, adjusting and lubricating with grease guns and hand tools.

Complied with the company's policies regarding the safe storage of chemicals.

Lead Operator

Apex International Marketing
Chaska, MN
03.2019 - 10.2019
  • Directed that all the machinery was properly calibrated before being used in the production races.
  • Report generated on the operational performance metrics for the management review.
  • Manage accurate records of the work done, the materials used and the production.
  • Monitor the operations of the machine and ensure compliance with safety standards.
  • Cooperate in all the tasks with my work team.

Education

High School Diploma -

Shakopee Senior High School
Shakopee, MN
06-2016

Skills

  • Schedule Coordination
  • Problem-solving aptitude
  • Time management abilities
  • Event Coordination
  • Organization and prioritization
  • Conflict resolution techniques
  • Quality Control
  • Team Leadership
  • Adaptable
  • Entrepreneurial character
  • Initiative and proactivity

Languages

English
Professional
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Restaurant Manager

Qdoba
01.2024 - 05.2024

Quality Control Inspector

Northland Forest Products Inc
08.2023 - 05.2024

Assistant Supervisor

Apex International
09.2022 - 02.2023

Sanitation Technician

Apex International
11.2021 - 08.2022

Lead Operator

Apex International Marketing
03.2019 - 10.2019

High School Diploma -

Shakopee Senior High School
Lucia Z. Gonzalez